Pella Windows & Doors of Bluffton & Hiltonhead

Pella Windows & Doors of Bluffton & Hiltonhead

Available
location 22 Plantation Business Park, Ste 106, Bluffton, SC 29910
3.9 (40 reviews)

Overview:
Pella Windows & Doors of Bluffton & Hiltonhead is a prominent window installation service located in Bluffton, South Carolina. They specialize in window replacements with a focus on quality products and professional installation.

Services Provided:
– Window replacement
– Professional installation
– Consultation and quoting services
– Cleanup after installation
– Lifetime warranty

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (843) 757-8713
Website: https://www.pellabranch.com/south-carolina/showrooms/bluffton-hiltonhead/

Customer Reviews and Sentiment:
Pella Windows & Doors of Bluffton & Hiltonhead has received a mix of reviews from customers:

Google Reviews: 3.9 stars based on 40 reviews.

Positive feedback emphasizes the efficiency of the installation process, professionalism of the staff, and quality of the products.

Examples of positive reviews include:
“Great service and lifetime warranty.” – Cara Mosley
“The installers were professional, careful and personable.” – Karen Lucas
“We couldn’t be more delighted with Pella and the finished product at our home.” – Susan Jones

On the other hand, there are notable complaints regarding measurement errors and lack of follow-up communication which have led to customer dissatisfaction.

Examples of negative reviews include:
“They measured the windows wrong and now they won’t replace them!” – Chris Larson
“I felt if he had the best product he certainly does not represent that for the company.” – Johanna Hardegree

Review Summary:
Positive Sentiments: Efficient installation, knowledgeable staff, high-quality products, thorough cleanup, and good warranty options.
Negative Sentiments: Measurement errors, lack of follow-up communication, and unresponsive customer service.

Additional Ratings:
BirdEye: 3.9 stars based on 40 reviews, mirroring the mix of sentiments in Google Reviews.
Better Business Bureau (BBB): The business has a profile but is not accredited with a BBB rating of NR (No Rating). There have been two complaints in the last three years, with unresolved issues noted.
Total Lead Smart Rating: 6.5

Conclusion:
Pella Windows & Doors of Bluffton & Hiltonhead delivers a range of window installation services, praised for their quality and professional approach. However, potential clients should be cautious of the mixed reviews and some service issues related to communication and measurement accuracy.

business

Member Since August 2024

Listing Id 232985

Contact Info

  • address 22 Plantation Business Park, Ste 106, Bluffton, SC 29910
  • phone (843) 757-8713
  • Lead Smart Rating :
  • 6.5/10.0
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Listing location

  • address 22 Plantation Business Park, Ste 106, Bluffton, SC 29910
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