Overview:
George J. Grove & Son Inc. is a window installation service located in Lancaster, Pennsylvania. With a strong reputation for quality work and customer satisfaction, this family-run business offers installation and repair services for windows, siding, and more.
Services Provided:
– Window installation
– Siding replacement and repair
– Storm door installation
– Power washing
– Customer service
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends
Contact Information:
Phone: (717) 393-0859
Website: www.georgejgrove.com
Customer Reviews and Sentiment:
George J. Grove & Son Inc. has received positive feedback from many clients, reflected in its impressive rating of 4.9 based on 346 reviews.
Examples of positive reviews include:
“They did a phenomenal job!! I couldn’t be happier! Very polite, courteous, and non invasive workers…” – Tara Newcomer
“Chris, Josh, and Thomas did a great job! We love the new windows…” – S James
“I can’t say enough about what a great job they did on our siding looks amazing…” – Barb Jones
However, there is a notable negative review:
“Overall, this was a very disappointing customer experience and communication was poor all-around.” – Lauren Keeports
Review Summary:
Positive Sentiments: Quality workmanship, punctuality, professionalism, courteous staff, thorough clean-up, good customer communication.
Negative Sentiments: Issues with pricing transparency, miscommunication regarding additional costs, and a negative experience reported by one customer.
Additional Ratings:
BirdEye: 4.9 stars based on 346 reviews, demonstrating a high level of customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited.
Total Lead Smart Rating: 8.7
Conclusion:
George J. Grove & Son Inc. stands out as a reputable choice for window installation and related services in Lancaster, PA. Their dedication to quality, professionalism, and customer support is appreciated by many, though potential clients should take note of the isolated issues regarding communication and pricing transparency.
Member Since August 2024
Listing Id 241230