Overview:
Champion Replacement Windows of Tulsa is a window installation service based in Tulsa, OK. The company specializes in the installation of high-quality windows and has garnered a significant number of reviews for its services.
Services Provided:
– Window installation
– Replacement windows
– Customer service excellence
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (918) 771-4371
Website: https://www.championwindow.com/Tulsa/?utm_source=google&utm_medium=organic&utm_campaign=gmb_tulsa_localpage
Customer Reviews and Sentiment:
Champion Replacement Windows has received a blend of positive and negative feedback across various platforms:
Google Reviews: 4.3 stars based on 227 reviews.
Positive reviews emphasize the company’s knowledgeable sales staff, excellent installation, and thorough clean-up after the job. Customers like Michelle Vaughn praised the presentation, while Darlene Bennett highlighted the awesome installation crew.
Examples of positive reviews include:
“Omg! The installation guys are awesome!” – Darlene Bennett
“Great presentation!! We bought windows today!!” – Michelle Vaughn
“Duane was outstanding from start to finish.” – Taren Minshall
However, negative sentiments pointed towards communication issues and significant delays in window replacements, with several customers expressing frustration over prolonged waiting times and lack of accountability from the company.
Examples of negative reviews include:
“It’s been over the time the initial windows took…this is ridiculous Champion!” – Anthony Hale
“We have been waiting… for over a YEAR!” – Angie Oxley
“…worst company I have ever done business with.” – Matthew Dodson
Review Summary:
Positive Sentiments: Knowledgeable staff, great installation quality, and excellent customer service during initial interactions.
Negative Sentiments: Significant delays in product delivery and installation, poor communication from customer service, and unresolved complaints regarding service quality.
Additional Ratings:
BirdEye: 4.3 stars based on 227 reviews, affirming the positive experiences reported by many customers despite the complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints in the last three years regarding service effectiveness and customer support.
Total Lead Smart Rating: 6.5/10
Conclusion:
Champion Replacement Windows of Tulsa stands out for its knowledgeable sales team and quality installation services, though it faces criticism for poor communication and delivery delays. Prospective customers should weigh the positive experiences against the notable complaints before engaging with their services.
Member Since August 2024
Listing Id 251296