A Caspersen Company Inc. in Cuyahoga Falls, Ohio 44224

A Caspersen Company Inc.

3473 Wyoga Lake Rd, Cuyahoga Falls, OH 44224

4.8 (92 reviews)

Overview:
A Caspersen Company Inc. is a window installation service located in Cuyahoga Falls, OH. The company is known for its commitment to providing high-quality window installation and replacement services, catering to both residential and commercial needs.

Services Provided:
– Window installation
– Replacement windows
– Custom window solutions
– Door installation (including patio doors)
– Siding services
– Warranty support (though communication issues may occur)

Hours of Operation:
Monday to Friday: 9 AM to 5 PM
Closed on Saturdays and Sundays.

Contact Information:
Phone: (330) 928-3127
Website: http://www.acaspersenco.com/

Customer Reviews and Sentiment:
A Caspersen Company Inc. has received generally positive reviews, with a rating of 4.8 stars based on 92 reviews on Google.

Positive feedback often highlights the company’s professional customer service, quality of workmanship, and efficient installation processes. Customers have praised the professionalism of the staff and their willingness to assist beyond the sale.

Examples of positive reviews include:
“Top-notch company that has the most professional customer service I’ve ever experienced!” – Lisa Zeno Carano
“Working with the team at Caspersen was top notch from start to finish.” – Leonard Elsey III
“Absolutely incredible! We love our sliding back patio door.” – Lindsey Spitalieri

However, some customers have noted challenges with warranty service and communication post-sale.

One notable complaint is:
“Did a good job of the windows, but communication was terrible.” – Jeff Poulin

Review Summary:
Positive Sentiments: Professional and responsive service, high-quality workmanship, efficient installation, and thorough clean-up.
Negative Sentiments: Issues with post-sale communication and warranty support.

Additional Ratings:
BirdEye: 4.8 stars based on 92 reviews, indicating high overall customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 8.3

Conclusion:
A Caspersen Company Inc. is recognized as a reliable choice for window installation and related services in Cuyahoga Falls, OH. Customers appreciate the professionalism and high-quality work, although some negative feedback highlights communication issues after the sale. Potential clients should consider both the positive experiences and the noted concerns when making a decision.

Member Since August 2024

Listing Id 235706

Contact Info

3473 Wyoga Lake Rd, Cuyahoga Falls, OH 44224
(330) 928-3127
Lead Smart Rating :
8.3/10.0

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Listing location

3473 Wyoga Lake Rd, Cuyahoga Falls, OH 44224

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Reviews

Jeff Poulin

a month ago

Did a good job of the windows and the price was good. The problem is that after the sale I needed help a couple of things as warranty service and the communication was terrible, I wouldn’t get my calls or emails returned. There was a problem with a part missing from a window and despite 3x requests and promises to fix it, I just payed for the parts myself. I got a fair value, but would not recommend them.

Lisa Zeno Carano

a month ago

Top-notch company that has the most professional customer service I’ve ever experienced! From sales to install, each employee goes above and beyond to make your experience exceptional. Excellent workmanship as well. Highly recommend A Casperson!

Dan Wanhainen

a month ago

The whole experience with A Caspersen Company was great and the install was flawless.

Leonard Elsey III

2 months ago

Working with the team at Caspersen was top notch from start to finish. We called them for a quote on a window replacement for a large window. Everyone we met was extremely professional and helpful (Abby, Marti, Chelsea, Pat). Never felt like we were being “sold” something, just helping us with solutions. Install was smooth, cleaned up the mess. Would recommend for your projects!

Lindsey Spitalieri

3 months ago

Absolutely incredible! We love our sliding back patio door – it is absolutely beautiful. Service was exceptional and everyone was so professional. I cannot wait for them to replace my front door next 😉

John Wade

3 months ago

Excellent job replacing my windows They look great. Complete in one day. The installers care about what they do.

Larry Kribs

6 months ago

Martin gives outstanding service and support, before and after the sale.

Susan Cooper

7 months ago

Caspersen finished siding our house (95% of the whole job after another company just stopped coming or responding.) Their care for detail, clean-up of site, work ethic, and frequent communication gave us peace of mind. Friends have commented on the excellent workmanship of the results and we are so very pleased! 12/23 Caspersan installed a new sliding back door for us, and again we are very pleased with the timing, quality work, efficiency, and the peace of mind knowing we have found a consistantly high quality and trustworthy company!

Kathleen Jacobsen

7 months ago

We had an exterior garage window changed to glass block and and the man door on the garage replaced. A Caspersen Co had a reasonable price and the work was superb. Installation on both was very professional. Will definitely work with them again.

mike busicnki

8 months ago

Aj caspersen is a great company . I will Definitely use them again in the future for home repairs.