Windows Direct USA of Cincinnati

Mary Stimac

19 hours ago

I live in a mobile home and have had all my windows replaced through Windows Direct. Everyone – from the salesman to the installers to the office are all very professional and polite. They arrive on time and are willing to answer any questions. When finished they clean up everything. I really would and have recommended them.

Emily Whitley

a week ago

We are happy with the quality of our new door, however it’s very high pressure sales and I’m sure we overpaid. We normally get 3 quotes and we were planning on saving more $ but the sales person said we could only get the lowest price if we sign that day, plus he said he was drove an over an hour to our house. We had to get a credit card and we have 2 years to pay it off. We got a date set the 1st installer didn’t show up bc he mechanical issues with his truck. The 2nd installer left a lot of dust even thought he swept up. I had to go back and wipe the door and our front porch off. I would definitely recommend getting 3 quotes.

Gayla Smith

3 weeks ago

Very professional, installation completed in one day. Had several estimates from other companies and they were the most affordable. No hassles and no run around with price!

Susan Thomas

a month ago

Excellent job knowledgeable and explain how to work the inside blinds and safety kick lock. I would recommend to anyone who needs to replace old patio doors

Frank Mansfield

a month ago

The guys arrived on time, they removed 16, 100 year old windows, & had all new ones in, in about 6 hours. The next day, they were all finished, & beautifully finish trimmed. Windows Direct, was still around a price I had for this from 15 years ago. This could not have gone any better, & my home is beautiful. Thanks guys.

Charles Lee

a month ago

If you need windows, doors, and a walk in shower, and a walk in tub. Call windows direct, I strongly recommend windows direct U.S.A, they can work with you on price to meet your budget, and do a excellent job.

Raymond Sallee

a month ago

Very good job and friendly done in 2 days and they had to do a lot of work on the walls

J P

a month ago

Very pleased with the installation; Jermaine took the time to make sure everything was correct, and even touched up a very small nick that I wouldn’t have noticed. The door is beautiful!

Sheila L

a month ago

From my request to have an estimate to after the installation each person I either talked to or saw due to the window and sliding back door installation was totally knowledgeable, professional, smart and did a fantastic job. The sales pitch experience was down to earth and real, not high pressure or hokey. The men doing the installation did a perfect job. I would highly recommend windows direct to replace your windows and doors!!

Rachel Hudson

2 months ago

I noticed a couple of rains ago that I was getting rain in one of my windows. This prompted me to take inventory of all the windows in my house and their condition. I was horrified to discover some had black mold. As a momma bear and homeowner I knew I couldn’t ignore this and I started looking into companies to replace my windows. The first company that came out, I just wasn’t convinced they were the best choice. After conducting more research I called Windows Direct. They followed up quickly and were very professional. I had a lovely sales visit with Franky, a veteran and grandpa who has worked for them for decades. I felt at ease with Franky, he explained everything to me and made this process very easy. I appreciated his patience too as I had to step away a couple of times with my fussy little one. As someone with an extensive financial background military and civilian, I was pleasantly surprised at the multiple financing options available. Franky even offered to preapprove me without a credit hit before making a decision. Overall I was very impressed and grateful for my first interaction with Windows Direct. I signed today and look forward to the install. I’ll write another review once that happens. The pricing also was much better than the competitor I worked with. I’m sure Franky doesn’t read the reviews, but I hope someone will share this with him and acknowledge what great work he does for your company! Part of sales is the actual product, but arguably just as important is the customer service. In this case Franky hit a home run and I cannot express how much I appreciate him❣️