Overview:
Gerald Jones Company is a window installation service located in Durham, NC. The company offers a variety of window and door solutions to both residential and commercial clients, with a focus on quality products and customer satisfaction.
Services Provided:
– Window replacement
– Door installation
– Consultation for window projects
– Professional installation services
Hours of Operation:
Monday to Friday 9 AM to 5 PM
Contact Information:
Phone: (919) 286-1700
Website: http://geraldjones.com/
Customer Reviews and Sentiment:
Gerald Jones Company has garnered generally positive reviews with an overall rating of 4.8 stars based on 19 reviews.
Positive feedback highlights the company’s professionalism, efficiency, and quality of installation. Customers have praised the staff’s integrity and responsiveness.
Examples of positive reviews include:
“Craig did a great job. He was quick, efficient and knowledgeable.” – Michael Sullivan
“Great customer service and products.” – Lou Grinnell
“I’ve used Gerald Jones Company for new windows throughout the house… professionalism, reasonable pricing, and quality.” – Doug Bowman
However, there has been a notable negative review regarding poor customer service and insufficient attention during consultations, leading to dissatisfaction.
Negative feedback includes:
“Though we had to wait 6 months for our windows… the quality of Todd’s customer service declined further.” – Bull City Matt B.
Review Summary:
Positive Sentiments: Professionalism, quality installation, integrity, and responsiveness.
Negative Sentiments: Instances of poor customer service and communication issues.
Additional Ratings:
Google Reviews: 4.8 stars based on 19 reviews.
Total Lead Smart Rating: 8.3
Conclusion:
Gerald Jones Company appears to be a strong choice for window installation services in Durham, NC, noted for their professionalism and high-quality products. However, potential clients should consider the mixed experiences reported by some customers before engaging their services.
Member Since August 2024
Listing Id 236593