Mad City Windows & Baths

Overview:
Mad City Windows & Baths is a window installation service located in Charlotte, NC. The company specializes in the installation and replacement of windows and baths, providing a range of services to enhance home aesthetics and functionality.

Services Provided:
– Window installation and replacement
– Shower installation and upgrades
– General home improvement services
– Professional and courteous installation crew

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (704) 456-9053
Website: https://madcitywindows.com/

Customer Reviews and Sentiment:
Mad City Windows & Baths has received largely positive reviews across various platforms:

Google Reviews: 4.6 stars based on 71 reviews.

Positive feedback emphasizes the professionalism, quality of work, and efficiency of the installation crews. Customers are particularly pleased with the friendly service and the clean-up after installations.

Examples of positive reviews include:
“Angel and crew from Mad City did an outstanding job replacing my outdated showers. Love the new look.” – Harry Selsor
“David and crew did an outstanding and quick install. Was very nice, informative, and professional.” – Barbara Kincaid
“Installers were very nice. Worked very hard while they were here. Cleaned up everything after they were finished.” – Becky Thompson

The complaint noted concerns regarding persistent follow-up calls from the company, leading to some customers feeling frustrated.

Review Summary:
Positive Sentiments: Quality workmanship, professional and courteous staff, timely installations, and thorough clean-up.
Negative Sentiments: Overly persistent marketing calls leading to customer annoyance.

Additional Ratings:
BirdEye: The overall sentiment reflects customer satisfaction with an occasional issue regarding persistent calls.
Total Lead Smart Rating: 8.0

Conclusion:
Mad City Windows & Baths is a reputable choice for window and bath installation services in Charlotte, NC, recognized for their skilled staff and quality of work. However, potential customers should be aware of the concerns regarding persistent marketing calls before making a decision.