The Window Palace

Overview:
The Window Palace is a window installation service located in Brooklyn, NY. The company offers a range of window-related services, primarily focusing on the installation and customization of doors and windows.

Services Provided:
– Window installation
– Door installation
– Custom sliding door screens
– Customer-friendly service

Hours of Operation:
Monday to Saturday 9 AM to 6 PM

Contact Information:
Phone: (718) 854-3500

Customer Reviews and Sentiment:
The Window Palace has received mixed reviews across various platforms:
Google Reviews: 4.3 stars based on 20 reviews.

Positive feedback highlights the company’s responsiveness, helpful sales staff, and quality of service. Customers appreciated the quick delivery and perfect fit of their installations.

Examples of positive reviews include:
“All was delivered next day and fit perfectly.” – Alex Dcm
“Incredible place with top-notch service and unbeatable prices.” – Joe Schwartz

However, complaints center around rude customer service and issues with staff behavior.

Example of a negative review:
“Very rude service and was rushing us as if we didn’t matter.” – Kevin Lei

Review Summary:
Positive Sentiments: Quick service, responsive staff, knowledgeable salespeople, quality product delivery.
Negative Sentiments: Rude service, lack of customer respect.

Additional Ratings:
Total Lead Smart Rating: 6.5/10

Conclusion:
The Window Palace offers a good range of window installation services in Brooklyn, NY, with notable strengths in product quality and staff knowledge. However, potential customers should consider the mixed reviews regarding customer service before deciding to engage with the company.