ProEdge Remodeling

Aspen Forman

a day ago

I was scheduled for an estimate tonight, no one called to say they were on their way. I called all the numbers and no one answered any of them for me to reschedule. We were in the middle of a tornado emergency and I was in the basement with a candle due to no power, lightening (being just a few yards from a lake) with pouring rain and flooding. The guy showed up and I said we needed to reschedule (it was almost 6pm) dark sky, no power and no flashlights, and the guy had his supervisor call me and insist I let him come in, and take measurements in the dark since “he was already there”. When I said I wasn’t comfortable with being near windows at the moment, he became rude and questioned why I didn’t want this to happen. I hung up and immediately received 8 back to back calls, which I ignored because I no longer even felt safe being there alone. I left and the tornado had hit less than 2 miles away, causing damage and vehicle accidents with streets closed.

Steve Guenther

a week ago

It was an awesome experience, they took time to get everything right, and I love it

chris brogan

a week ago

Would not recommend, had one of their advisors come out to talk and after 40 minutes of not a word on windows. Got told we need to reschedule because my wife who is 34 weeks pregnant was not able to attend meeting. Said “it’s company policy for both to attend” they need 90 minutes of your “free time”. Save your time and go else where as a business owner myself I do not recommend this company.

Jennifer Goodridge

4 weeks ago

Obnoxious…stalkers.

Juana Sanchez

2 months ago

Felt like he was family.

Essence

2 months ago

I was encouraged by family and friends to post this. I had my first appointment with a guy few weeks ago on a Thursday. The appointment was way longer than I would have liked, and I know way more about windows than I needed to know, but I could tell that he was very passionate about what he did. When I made the appointment, I thought I was pretty clear that I was just looking to get pricing and I was not ready to pull the trigger. He was pretty insistent on trying to get the cost down for me but again I still was not ready to make that type of commitment. I had a competitor come out a month before you all and they quoted me for the same products almost half. I’m a contract negotiator so I like to do my research before I make a decision on anything. I received A call from a woman in the office asking me how my visit with the first guy went. She then told me that they just did their quarterly financial review and saw that they had extra money. She wanted to set up another appointment with another manager to come out and talk to me to see if I would qualify for that program because she thought I would benefit. I explained then once again that I was not ready to pull the trigger, but I’d be willing to listen. We scheduled the appointment for Thursday at 2 PM. On that Thursday, another gentleman comes out. He seemed nice, asked me if my name was my real name, told me about the Greek traditions when it came to names… We had a really good conversation I felt. I lived in Colorado and apparently that’s where he’s from so we knew the same areas. I am a single mom, he’s a single dad. Then he starts talking about his beliefs on politics and how he’s lost friends because of his beliefs. In between those conversations, he would mention what we were actually there for… The windows. He said in his notes that one of the windows that I needed to have done down in the basement had graffiti all over it. I am assuming he received that information from the first guy as I took him outside to look at the window. Let me make it clear… I bought this house from a family who had kids that played lacrosse. The window was boarded up, because they smashed through it with their lacrosse balls and they wrote Go CUSE on it. It was not graffiti. Also, in the mist of that conversation, this guy thought it was important for me to know, that he had a half black son. I’m not sure why I needed to know that information but OK. He then goes on to tell me that his child experiences certain things in school. For whatever reason, this guy thought it was OK for him to use the word “N#gger” in my home. We don’t even use that word. My heart went into my throat because I could not believe that I was sitting in my own home, in my kitchen, at my kitchen table across from this man. I never felt more insulted in my home, disrespected in my home… I felt sick to my stomach and I didn’t know how to respond. Then the lightbulb went off. Your company thought that it was the best interest to close the sale by sending someone over here that could “relate to me“. You thought because of the “graffiti“, the amount of money… The fact that I was a black woman that I needed your charity, not to mention that nothing about the “program” was ever brought up. I am an educated black woman. I have my degree. I pay for this house on the awesome salary that I make from my job and I don’t need your handouts. I also don’t need a racist person coming into my house or doing any of the work I need done. I am highly disgusted by how I’ve been treated by your company. I really hope that you don’t treat other people like this.

Brenda Darling

3 months ago

It was a fabulous experience which is rare when remodeling !!! Respectful…polite and professional installers. Would recommend this company to family, friends and strangers. Thank you ProEdge Remodeling. Photos before…during and after.

Lori Besen

3 months ago

I recently had the pleasure of using ProEdge for my window installation needs, and I couldn’t be happier with the results. From start to finish, their service exceeded my expectations in every way.

Lou Figueroa

3 months ago

Great crew. Good clean up. Great windows!

JOJO Cruz

3 months ago

They were awesome installing my new windows