Universal Windows Las Vegas

Rick Carrauthers

a day ago

The worst company ever, bad widows, jobs never are completed correctly. over three years for replacement windows that where missing when the frames turned yellow. now burn marks from sun all over some of the new windows replaced one year ago. awful company. do not recommend.

Darius Moghadam

a week ago

I should have read the reviews before using this company. It has been a year since my slider install which was supposed to come with a screen door. Still no screen door and I have not had a response from the company in months. This is not how you run a business. If you don’t have the parts, don’t sell them. Reading the warranty reviews I am very concerned that if I have an issue, I will just have to replace the entire door all together. Update, 7/10/2024. No one has called me, STILL NO SCREEN DOOR and my sliding door is yellowing very badly and the windows don’t seem to be insulating the room well anymore.

David Madrid

3 months ago

Installers were amazing, the office absolutely sucks, we got windows in November and it’s April and still don’t have the correct screens we ordered, and to top it off the management tried to tell the installers we were the problem and she. They showed up he just shook his head and told us he was sorry. Just the ignorance that comes out of that office , I would never recommend them to anyone..

Rachell Bailey

4 months ago

Windows purchased 3/23 installed months later. Damage to 3 window sills and frame, front main window still waiting on repairs. Calling and emailing Jeremy with no response. Byer beware!!!!!

Dawn Peterson

4 months ago

Clean and professional and timely.

Michael Manthey

4 months ago

Great work and very professional excellent craftsmanship and good job showing their work

William Payne

4 months ago

February twenty second twenty twenty four. I had two installers come to my home today to install three windows. They were very professional. They were on time and complete gentlemen. The work was excellent they cleaned up after themselves. Thank you universal for having great contractors with knowledge. Again thanks Universal I will definitely recommend universal too friends acquaintance and family.

Nyla Fowler

5 months ago

The team at UWD displayed expert craftsmanship during our window installation, resulting in a flawless finish that exceeded our expectations.

Gasmaskwarrior2

8 months ago

Called me up trying to pitch their services. I told the caller I was on the government Do Not Call list. He said he was on the list too and he still gets calls. Then he continued to pitch me. I told him I was going to file a complaint he got very rude and said I was wasting his time. If this is how they are during the sales process I would hate to see what happens if anything goes wrong. I am filing a complaint with the Do Not Call list now.

Andrea Montoya-Cornell

9 months ago

This company was very responsive, reliable, and professional with our sliding door installation and transom window. The first team that came to install the door & window were timely and worked clean cleaning up their mess as they worked and also after job was completed, we are very happy with their service and product. The second crew that came for the drywall and the frame were very helpful; Bert and Vinny were absolutely amazing to us, I can’t speak highly enough for their efforts to make sure we were all set and happy with our product. Bert and Vinny even went out of their way to help us match paint for our outside stucco and even helped finish up the wall around our doggy door, and I’m pretty sure that wasn’t something they had to do but rather were kind enough to help us do. Patty in the office was very responsive to our concerns and any communication we had, she was very reliable. Even the owner Eugene was great and went out of his way to make sure we were satisfied and taken care of. I have to admit that amid the past reviews I was a bit skeptical, but I am definitely happy I took the plunge… there are always going to be those “Karen’s” leaving bad reviews and are never happy, but I can promise you that this company was wonderful. Universal windows direct was an awesome choice and I highly recommend them!!! A++++++ service!!