Affordable Windows in Helena-MT, Montana 59601

Affordable Windows

1830 Boulder Ave, Helena, MT 59601

4 (13 reviews)

Overview:
Affordable Windows is a window installation service located in Helena, MT. The company focuses on providing affordable window replacement and installation services to its customers, with an emphasis on professionalism and customer satisfaction.

Services Provided:
Window installation, window replacement, garage door replacement.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (406) 449-7515
Website: https://affordablewindowshelena.com/

Customer Reviews and Sentiment:
Affordable Windows has a mixed reputation with a 4.0-star rating based on 13 reviews.

Positive feedback frequently emphasizes the affordability, professionalism, and friendly service.

Examples of positive reviews include:
“Great price, friendly service, and professional installation.” – Yvette Strom
“These guys were great !! They replaced all my windows and garage doors. They were prompt did good work and very affordable.” – austin Petty
“I’m so happy with Affordable Windows & Renovation. They truly are affordable and they do great work!” – Rhonda Schlosser

Negative sentiments primarily point towards poor customer service and communication issues, with specific complaints regarding rude interactions and lack of follow-through.

Examples of negative reviews include:
“I wouldn’t use or recommend this business to anyone… This was unacceptable.” – Shawna Talles
“Very rude… I will never recommend this place.” – Christina Keller

Review Summary:
Positive Sentiments: Affordable pricing, friendly service, professional installation, satisfied customers reporting good quality work.
Negative Sentiments: Issues with customer service, rude interactions, missed appointments, and poor communication.

Additional Ratings:
BirdEye: 4.0 stars based on 13 reviews, showing a similar trend of mixed feedback with the potential for better service.
Total Lead Smart Rating: 6.4

Conclusion:
Affordable Windows provides a cost-effective option for window installation services in Helena, MT, with many customers highlighting the company’s affordability and quality work. However, potential customers should be cautious due to some significant complaints regarding customer service and communication issues.

Member Since August 2024

Listing Id 239289

Contact Info

1830 Boulder Ave, Helena, MT 59601
(406) 449-7515
Lead Smart Rating :
6.4/10.0

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1830 Boulder Ave, Helena, MT 59601

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Reviews

Kendall Van Dyk

a month ago

I’ve never left a review for ANYONE until now. Used them for a few different windows and it’s been fine. The last one failed and was under warranty. After getting a bill I asked if I’m to pay for install on warranty work. They were rude and insisted they were to be paid even though it was under warranty. Im very thankful that they completely forgot and never followed through on a bid to do more. We have several more that need replaced in the years to come and the woman was completely dismissive losing our business. Horrible customer service. Go elsewhere.

Yvette Strom

7 months ago

Great price, friendly service, and professional installation. What more could you ask for?

Greg Nick

a year ago

Great service and probably the best price in town

austin Petty

a year ago

These guys were great !! They replaced all my windows and garage doors. They were prompt did good work and very affordable.. Thanks tonya and Clint

Dennis Langton

2 years ago

Clint is one of my favorite people to see. The guys are awesome and I enjoy seeing them

Matthew George

2 years ago

Just like is says “affordable”

Rhonda Schlosser

4 years ago

I’m so happy with Affordable Windows & Renovation. They truly are affordable and they do great work! Will definitely be a returning customer!

Spencer Marks

5 years ago

These guys were fast! I couldn’t be happier with the job that they did and they really bailed me out of a jam. I would recommend them to anyone!

Shawna Talles

5 years ago

I wouldn’t use or recommend this business to anyone. Made an appointment for 11 am today 2 days ago. After he didn’t show up he called after 12 pm to advise his previous appointment took longer than expected. Then said he’d be out to our house between 4 & 5 pm. After not showing up & trying to call with no answer he calls at 5:20 pm saying he is on his way. Told him this was unacceptable & he said to find someone else so that is what we are doing. Suggestion, if you are the owner, Quincy, you should probably work on your service skills. If not, the owner should reconsider having you represent their company.

Christina Keller

6 years ago

I will never recommend this place due to not only one bad experience with these guys but 2. They use excuses for bad business techniques and are very rude. How long does a person need to wait for Windows to be repaired one month, two months, wait maybe three for 2 single pain windows. It also helps if you write down the right measurement ‘s and the correct address. You might wanna work on your business ethics and quality of work done.