Southeastern Door & Window

Frank Lagodny

3 months ago

Very helpful people, very high end merchandise, but why buy cheap doors? Put them in once and be done.

legand___68

4 months ago

I only gave them five stars because when I was working there the reviews were down to one star and they asked employees to rate SEDW five stars to undo their mess… aka giving poor service to their customers

Susan Mcbride

7 months ago

We had our front doors replaced well over 4 years ago. Just beautiful, but within a couple of months, the sealant started to bubble and flake off. Called them and reported it. Sent pictures, etc. Finally someone came out and agreed they needed to go back to the factory. It was almost 4 months before they came out and replaced them. The stain didn’t exactly match the original frame, but we were willing to live with that. Less than two months later, the same thing happened again. The third set did no better, so SDW ordered another pair, stained them in house, and brought them out and installed them. It’s been over 4 years, and they are still beautiful!! Thank you SDW for not giving up until it was right!!

Zach Brown

11 months ago

When you call and ask a price for a standard window and they don’t know the dimensions of a standard window that’s alarming

Eddie Reeves

a year ago

Clean

Bob Madigan

a year ago

This past year Southeastern Door & Window replaced our less-secure French doors on the front of our house with a single, solid, alder-wood door with a speak-easy. In addition to our new front door, they also replaced all of our original 20-year-old windows with smooth-operating vinyl, dual-pane impact resistant windows. I cannot say enough about the team of professionals that made this project happen. Stephanie was a pleasure to work with and took care of the entire project, from carefully measuring our old windows and door, to staying on top of material delivery dates and keeping me informed about when her team of technicians could be expected to be at my house. We did have a couple of glitches during the install but Stephanie quickly fixed things and kept the projects on track. It did take several months for our door and windows to arrive but they were all custom made to fit our house, so I had no problem with that. In fact, all of our new windows and door fit precisely, a direct result of the extremely careful measuring Southeastern did at the start of the project. I would happily hire Southeastern Door and Window in the future. I also have a neighbor, Kent – he had his windows replaced a couple of years ago by Southeastern and he is still very happy with his windows. I’ve attached a couple of photos to give you an idea of how things turned out. My wife and I especially love our new front door. Bob in Woolmarket

boredtexan

a year ago

This review is based solely on how the workers act outside. They constantly walk out in front of cars without looking, block the road completely with delivery trucks, and give no regard to other people that are trying to use this public roadway. I’ve almost been hit a couple of times by people randomly pulling out and backing up trailers without looking.

Henry Prevou

a year ago

I WANT COMMEND THE WORK THAT YOUR INSTALLERS PERFORMED AT 300 N. BEACH BLVD., BAY ST. LOUIS, MS. RECENTLY. THEY WERE EFFICIENT, ORGANIZED AND DID A DAY AND A HALF JOB IN ONE DAY. APPLYING WINDOWS AND TRIM TO ORIGINAL STUCCO WALLS ISN’T EASY. IF I WAS STILL IN FULL CONSTRUCTION BUISINESS, I WOULD TRY TO STEAL THEM FROM YOU. RARE TO FIND YOUNG MEN IN THIS BUISINESS WITH THEIR WORK ETHIC. THANK YOU.

Louis Mayfield

a year ago

The 5 gallon bucket that is the operations manager is a joke. I promise you, they don’t care about customers nor employees. If your looking to do business with SEDW, I beg you to look for other companies that treat the installers of the product that you buy just as good as they do the sales reps that sold you the product. There are FEW people here that do quality work. They are full of excuses. They deserve some of these bad reviews because I’ve been on site where misfortune happens and they lie to the home owner to pass fault from the company. Don’t talk to sales reps about the install. TALK TO THE MEN THAT ARE ACTUALLY DOING THE WORK. Thanks. Be well! 🙂

Jon Ivan

a year ago

Great windows and decent installation. HORRIBLE CUSTOMER SERVICE!! If you need to talk to someone for anything, don’t bother calling. Nobody will return your call. You have to walk in. I had siding that wasn’t re-installed quite right. They missed a fastener and it came loose. The siding wasn’t easy to get and replace. The wind was getting worse so I needed them to come out and fix it ASAP. If it would have ripped off they would have had to replace all my siding to make it match. Someone there didn’t care…I had to climb on the roof and fix it myself with vertigo issues 😒 🙄 I will never use them again…