Overview:
North Star Glass Industries Inc is a window installation service located in Coon Rapids, MN. They specialize in glass replacement and custom glass work for residential and rental properties, offering efficient and professional services to their clients.
Services Provided:
– Window installations
– Glass replacement
– Custom glass work
– Repairs for double-pane windows
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (763) 421-7072
Website: http://www.nsgii.com/
Customer Reviews and Sentiment:
North Star Glass Industries Inc has a rating of 4.0 stars based on 60 reviews.
Positive feedback highlights the company’s fast service, affordability, and quality craftsmanship. Customers appreciate the professionalism and friendly demeanor of the staff.
Examples of positive reviews include:
“Amazingly fast service at a very reasonable price. Highly recommend.” – T S
“Great people with great prices!” – Dawn Richter
“North Star Glass has saved me thousands over the years.” – Bill G
Negative sentiments point to issues with cleanup after installations and communication problems, leading to customer frustration.
Examples of negative reviews include:
“Installers did not clean up glass… we have plenty of photos.” – Ashley Hubbard
“I had to follow up THREE times just to finally remind them to come and estimate.” – Jon Offerdahl
Review Summary:
Positive Sentiments: Fast service, reasonable pricing, quality craftsmanship, professionalism, and friendly staff.
Negative Sentiments: Issues with cleanup and communication, leading to frustration among some customers.
Additional Ratings:
BirdEye: 4.0 stars based on 60 reviews.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been a couple of complaints in the last three years regarding service issues.
Total Lead Smart Rating: 7.2
Conclusion:
North Star Glass Industries Inc appears to be a solid choice for window installation services in Coon Rapids, MN, known for their fast service and quality work. However, potential customers should be mindful of the reported communication issues and cleanup concerns before deciding to use their services.
Member Since August 2024
Listing Id 235436