Gemstone Windows in Brooklyn Park-MN, Minnesota 55445

Gemstone Windows

8239 93rd Ave N, Brooklyn Park, MN 55445

4 (4 reviews)

Overview:
Gemstone Windows is a window installation service located in Brooklyn Park, MN. The company specializes in providing high-quality window solutions tailored to customer needs, with an emphasis on professional installation and customer satisfaction.

Services Provided:
– Window installation
– Project management
– Customer assistance during the selection process

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (763) 316-5361
Website: http://www.gemstonewindows.com/ContactUs.htm

Customer Reviews and Sentiment:
Gemstone Windows has received mixed reviews across various platforms:

Google Reviews: 4.0 stars based on 4 reviews.

Positive feedback highlights the professionalism, thoroughness, and helpful nature of the staff. Customers have appreciated the non-pressured sales approach and the quality of the final product.

Examples of positive reviews include:
“Gemstone Windows is a great company to work with.” – Marshall Nelson
“The finished product was excellent… We couldn’t be happier!” – Stacy Sola

Negative reviews mention significant delays and poor communication, leading to frustration among customers.

Example of a negative review:
“Worse experience ever… you are just left in the dark.” – Vang Yang

Review Summary:
Positive Sentiments: Professional staff, thorough and attentive service, excellent final product, no pressured sales tactics.
Negative Sentiments: Long project delays, poor communication, and customer service issues during installation.

Additional Ratings:
BirdEye: None available
Better Business Bureau (BBB): None available
Total Lead Smart Rating: 5.5

Conclusion:
Gemstone Windows displays a commitment to quality window installation in Brooklyn Park, MN, with numerous positive reviews emphasizing their helpfulness and professionalism. However, potential customers should be cautious of the mixed reviews, particularly concerning project management and communication challenges during the installation process.

Member Since August 2024

Listing Id 233446

Contact Info

8239 93rd Ave N, Brooklyn Park, MN 55445
(763) 316-5361
Lead Smart Rating :
5.5/10.0

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Listing location

8239 93rd Ave N, Brooklyn Park, MN 55445

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Reviews

Marshall Nelson

2 years ago

Gemstone Windows is a great company to work with. I have had great experience with Jordan, Zac, Caspian and Jeff. They are thourough and always have positive feedback.

Stacy Sola

3 years ago

The Team at Gemstone Windows was fantastic. Joe, our project manager, was there every step of the way. He showed us many different types of windows and helped us to select the best windows for our needs. Not the most expensive windows but the right ones! They did not use pressured sales tactics, they listened and delivered on thier word. The window installation team was wonderful. They were so professional, kind, on time, listen to my concerns and answered my questions. They were even great with our two dogs. All said and done this was a great company to work with. The finished product was excellent and we passed the Permit for our window inspection with no problems. We love our new windows. We have also noticed a big difference in the temperature is our home and 4 season sunroom. It is so much more comfortable, the temperature stays consistent and the airconditoner is working less. We couldn’t be happier and we highly recommend Gemstone Windows!!!! Thank you Joe and team at Gemstones! Excellent, excellent job!!!

Vang Yang

4 years ago

HORRIBLE EXPERIENCE. 10 windows & a sliding glass door to be installed. Windows/sliding door arrived & Install date was mid May. Here we are nearing the end of August and yet the project is still not complete. VERY POOR communication from anyone from this company. You are just left in the dark. Worse experience ever….a two day scheduled installment in May turn into a 4 month project. The photos are how the windows are left as.