Window World of West Michigan

Kathy Wynsma

3 days ago

We kept being notified of the progress of our door, it came in earlier than we thought. The installers were on time and had our new door in within a couple hours. We are very happy.

Sarah Robinson

a week ago

Jarod and his team did a phenomenal job on replacing 3 windows. They were extremely fast, efficient, and courteous. They patiently answered questions and worked around a curious toddler watching every aspect. One window is particularly large. The wood strip was nailed in, the installer decided to move it in order to have it cover more and look nicer. They really paid a lot of attention to detail to make it look nicer inside and out.

Stan Bosscher

a week ago

Window World of West MI is incredible! No sales gimmicks, great price, fantastic service and great products.You just dont find all these standards in todays world! I highly recommend them

Amanda Solt

a week ago

We are really enjoying our new windows! Had a good experience!

Suzanne Weir

a week ago

Amazing service, great product, great price. Highly recommend.

Keagan Locke

a week ago

We had a great experience with Window World! Someone called me within 5 minutes of submitting my request for a quote and getting the windows ordered was very smooth. We even got our windows 3-4 weeks earlier than we expected. Quick install and everything is great! We will definitely use Window World again should we need anything else.

Rebecca Keane

a week ago

Window World was wonderful from start to finish. The sales rep was very knowledgeable and and friendly. We chose to go with window world because they had great pricing, an excellent product, a transferrable warranty and an well-established history in our area. The installation went seamlessly. After 1 month, we’re very happy with our windows.

John Miltgen

a week ago

The window was produced faster than expected and the installation was very professional. Good service and world use again.

Jeff Panian

2 weeks ago

Had the rep come to the house and provide a window quote. First red flag, when given the quote the final numbers looked good. However upon review of the quote I noticed several lines with quantities and no price. I inquired and was told “oops” I forgot to add it in. Corrected quote only to find more blank lines. Final quote several thousand dollars more than original quote due to oversights of the representative. Felt a little like bait and switch, however mistakes happen. We ultimately wanted to move forward with a modified quote not replacing all windows (most replaced but not all). We applied for financing and scheduled an appointment for the final measure. Second red flag, no call no show for final measurements. Next day my wife is out at appointments and I’m working from home. Owner shows up to measure. I’m like, hey I think the appointment was for yesterday. We work from home and schedule specific times so we can put the dogs away, and not have conflicts with work. I told the guy, sorry my wife was not home and he will have to wait and reschedule. He said, “well the windows are here right” No offense, but you no called no showed. You apparently left a message on my wife’s phone 15-20 minutes before you showed up on another day, and no apologies for the mix up, but give me an attitude when I tell you, you need to reschedule. Zero ownership of his teams mistakes, no apology for messing with my schedule, just attitude. He said he wouldn’t be in business for 20 years if this was normal. I said, well I guess it was just bad luck for me. He literally just said yup bad luck for you. Again no, I’m sorry for the mix up or anything. Just bad luck for your inconvenience. Maybe the red flags are warranted??? Wow! Don’t ignore the red flags! Had several other quotes after Window World. Went with Champion, amazing warranty. Costs more, but they are professional and the warranty is hands down better. Don’t settle for mediocre, when you can have better!

Nathan Keys

a month ago

These folks did an amazing job in a very short time. Were in at 7 sharp and out at 11. Crazy! Everything was sealed and hung properly, cleaned up and looks great. We have a century home that we are updating slowly but surely and these windows are a wonderful update that looks awesome.