Overview:
1-800-HANSONS is a window installation service located in Kalamazoo, MI. The company is known for providing comprehensive window replacement services and has established a solid reputation in the area.
Services Provided:
– Window installation
– Window repair
– Warranty follow-up and customer service
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (269) 558-9219
Website: https://hansons.com/locations/kalamazoo/
Customer Reviews and Sentiment:
HANSONS has received largely positive reviews from customers:
– Google Reviews: 4.2 stars based on 422 reviews.
Positive feedback highlights exceptional customer service and knowledgeable staff. Customers praised the professionalism of the technicians and their attention to detail during installation.
Examples of positive reviews include:
“Brad was great and spent all the time we needed explaining everything about the windows.” – Jamie D
“The gentlemen that Hanson sent out to replace my windows did an amazing job! Very professional.” – Sue Pokorny
“Chris from Hansons did a great job on our window repair. We are very satisfied with the service call.” – Karen Palmer
However, there was some negative feedback regarding scheduling and follow-up issues.
Example of a negative review:
“From the roofers not showing up…to them not calling or showing up for an appointment… appalling.” – Bryana N
Review Summary:
Positive Sentiments: Excellent customer service, knowledgeable staff, professionalism, quality workmanship, and efficient repairs.
Negative Sentiments: Scheduling issues, lack of follow-up, and unprofessionalism experienced in some cases.
Additional Ratings:
BirdEye: 4.2 stars based on 422 reviews, consistent with positive customer experiences despite occasional issues.
Total Lead Smart Rating: 7.5
Conclusion:
1-800-HANSONS appears to be a strong choice for window installation services in Kalamazoo, MI, with numerous positive reviews that highlight their customer service and installation quality. However, potential clients should be aware of some reported scheduling and follow-up issues before proceeding.
Member Since August 2024
Listing Id 240462