Pella Windows & Doors of Woburn

Overview:
Pella Windows & Doors of Woburn is located in Woburn, MA, and specializes in window installation services. Known for their quality windows and professional installation, they serve both residential and commercial customers, providing expert advice and personalized service throughout the installation process.

Services Provided:
– Window installation
– Door installation
– Sales and consultation services for windows and doors
– Customization options for products
– Financing options

Hours of Operation:
Monday to Friday: 9 AM to 5 PM
Saturday: 10 AM to 4 PM
Closed on Sundays

Contact Information:
Phone: (781) 935-4947
Website: [www.pella.com/locations/ma/woburn/?utm_source=organic&utm_medium=web&utm_campaign=gbp](https://www.pella.com/locations/ma/woburn/?utm_source=organic&utm_medium=web&utm_campaign=gbp)

Customer Reviews and Sentiment:
Pella Windows & Doors of Woburn has a strong overall rating of 4.5 stars based on 160 reviews.

Positive feedback emphasizes the knowledge and professionalism of staff, particularly sales representative Peter Scola, who is frequently mentioned for his helpfulness and clarity in guiding customers through their options.

Examples of positive reviews include:
“Peter Scola helped us greatly in our prior purchase of Pella windows and helped us again today.” – James Creamer
“Peter was easy to deal and very knowledgeable.” – Michael Pisiak
“Peter was very helpful in explaining the various options…” – Richard Restivo

However, there is notable negative sentiment regarding a staff member’s political remarks, which impacted at least one customer’s experience.

Example of a negative review:
“Anthony Giello from the Trade Sales Team needs to learn to keep his politics to himself.” – Jo Perez

Review Summary:
Positive Sentiments: Knowledgeable and professional staff, helpful sales representatives, good product quality, and positive customer experiences.
Negative Sentiments: Isolated complaints about staff behavior and communication issues with specific representatives.

Additional Ratings:
BirdEye: 4.5 stars based on 160 reviews, reflecting a strong customer satisfaction trend.
Better Business Bureau (BBB): The business has a profile with no accreditation but is not noted for any major complaints.
Total Lead Smart Rating: 8.3/10

Conclusion:
Pella Windows & Doors of Woburn is a reputable option for window and door installation services, especially praised for its knowledgeable staff and quality products. However, potential customers might want to consider individual reviews regarding specific staff interactions when making their choice.