ProGlass & Lock

Overview:
ProGlass & Lock is a window installation service located in Newton, MA. The company specializes in window replacement and repair, offering professional and efficient services to meet the needs of their customers.

Services Provided:
Window replacement, window repair, lock repair, insulation work, screen replacement, timely service, thorough cleanup.

Contact Information:
Phone: (617) 244-5277

Customer Reviews and Sentiment:
ProGlass & Lock has received a mix of reviews across various platforms:

Google Reviews: 4.3 stars based on 6 reviews.

Positive feedback emphasizes their excellent service, professionalism, and quality workmanship. Customers particularly appreciate the promptness of service and detail-oriented repairs.

Examples of positive reviews include:
“Excellent service, within 2 hours of request on a Saturday, can’t ask for anything better.” – Pawel Kisiel
“He fits us in… Did a fantastic job, provided me with some key instructions, and then cleaned up after himself.” – Valerie Vermette

However, a negative review highlights issues with availability, with a customer expressing frustration at finding the business closed during posted hours.

Review Summary:
Positive Sentiments: Excellent service, promptness, professionalism, quality work, and thorough cleanup.
Negative Sentiments: Issues with business hours and availability.

Additional Ratings:
BirdEye: 4.3 stars based on 6 reviews, indicating a generally positive sentiment despite the few concerns.
Total Lead Smart Rating: 7.5/10

Conclusion:
ProGlass & Lock appears to be a commendable choice for window installation and repair services in Newton, MA, particularly noted for their effective communication and quality craftsmanship. However, potential customers should be mindful of the reported availability issues when planning their visit.