Overview:
Donnie Grubbs is a window installation service located in Monroe, LA, specifically at 402 Cypress St, West Monroe, LA 71291. The company offers a range of installation services, but has garnered mixed reviews regarding its performance and customer service.
Services Provided:
– Window installation
– Bathroom installation (shower installations)
– Project consultations
– Free quotes
Hours of Operation:
Monday to Friday 8 AM – 5 PM
Contact Information:
Phone: (318) 324-1232
Website: http://donniegrubbs.com/
Customer Reviews and Sentiment:
Donnie Grubbs has a 3.7-star rating based on 51 reviews across various platforms.
Positive reviews highlight the quality of work and professionalism of specific staff members:
“David n his partner did a wonderful job, I love my bathroom…” – Sharon Clark
“…Kenny and the installers worked professionally throughout the completion of the project! The end result looks great!” – P James
“This is an amazing company. Friendly staff and beautiful products!” – Destiny Stockle
Conversely, a significant number of negative reviews focus on poor customer service and issues with communication:
“Once they get your money, they will NOT call you back…” – Micha Butler
“…they have never contacted me to see if their $7000 job was satisfactory…” – Georgia Thompson
Review Summary:
Positive Sentiments: Professional installation, quality of work, friendly staff, impressive project outcomes.
Negative Sentiments: Lack of communication, unresponsiveness after payment, project delays, issues with finished work.
Additional Ratings:
Total Lead Smart Rating: 4.2
Conclusion:
Donnie Grubbs appears to provide quality installation services as evidenced by positive feedback on their craftsmanship. However, potential customers should proceed with caution, considering the significant criticisms regarding customer service and communication.
Member Since August 2024
Listing Id 243893