Mad City Windows & Baths in Louisville-KY, Kentucky 40223

Mad City Windows & Baths

13026 Forest Centre Ct, Louisville, KY 40223

4.8 (130 reviews)

Overview:
Mad City Windows & Baths, located in Louisville, KY, specializes in window installation services. With a strong focus on customer satisfaction, the company has built a reputation for high-quality workmanship and professionalism.

Services Provided:
– Window installation
– Cabinet installation
– Shower installation

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (502) 768-5601
Website: https://madcitywindows.com/

Customer Reviews and Sentiment:
Mad City Windows & Baths has received largely positive feedback across multiple platforms:

Google Reviews: 4.8 stars based on 130 reviews.

Positive reviews praise the professionalism, efficiency, and quality of work provided by the team. Customers frequently highlight the friendly demeanor of the staff and the cleanliness of the work environment after installation.

Examples of positive reviews include:
“Ryan and Nathan were great to work with! The project took less time than expected and all work was done to expectations.” – Kirsten Reynolds
“Eric was great. He and his team were efficient, professional, and friendly.” – Melissa Gatewood
“Travis and Harold were very professional and friendly and cleaned up everything.” – Debbie Sellers

One customer expressed dissatisfaction with aggressive telemarketing practices, which affected their overall experience.

Review Summary:
Positive Sentiments: High-quality workmanship, professional behavior, friendly staff, and thorough clean-up.
Negative Sentiments: Issues with persistent calls for services not requested.

Additional Ratings:
BirdEye: 4.8 stars based on 130 reviews, reflecting strong customer satisfaction with minor issues related to marketing practices.
Total Lead Smart Rating: 9.0

Conclusion:
Mad City Windows & Baths comes highly recommended for window and bathroom installations in Louisville, KY. While the majority of customer experiences are overwhelmingly positive, potential clients should be cautious of the reported telemarketing practices before engaging their services.

Member Since August 2024

Listing Id 242229

Contact Info

13026 Forest Centre Ct, Louisville, KY 40223
(502) 768-5601
Lead Smart Rating :
9.0/10.0

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Listing location

13026 Forest Centre Ct, Louisville, KY 40223

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Reviews

Kirsten Reynolds

a day ago

Ryan and Nathan were great to work with! The trainees, Aaron, John, and Dan were helpful as well. The project took less time than expected and all work was done to expectations. Our cabinets are beautiful and we are pleased with the workmanship!

melissa barger

a day ago

Travis, Harold, Eric, and Daniel rock!

Georgia P Johnson

a day ago

Mike did a great job

Melissa Gatewood

2 days ago

Eric was great. He and his team were efficient, professional, and friendly. Very pleased with the new shower.

Karen Jarrard

3 days ago

Travis, Harold, and Eric was very professional and did an excellent job on the installation of our shower.

Greg Sizemore (DeStagOutlaw)

6 days ago

Literally called a million times after being told I never asked to be put on their call list and I wasn’t interested in getting new cabinets for my apartment

Steven Dunn

a week ago

Our crew (Emory) did great job installing our cabinets and cleaning up afterwards.

Chuck Meyer

a week ago

He was very friendly and efficient. He answered my questions quickly. He showed great respect for us and his work

Debbie Sellers

a week ago

Travis and Harold were very professional and friendly and cleaned up everything. They took all the old materials and shower and left me with a beautiful brand new shower !! I will recommend MadCity to all of my friends ..So in 1 day you can have a brand new bathroom ❤️❤️❤️❤️

Loretta Valenta

a week ago

Mad City was fabulous to work! The process from start to finish was flawless. Nate was exceptional on the install! He left everything so neat and clean you wouldn’t even know we just had a walk-in shower installed! We are so happy with the the quality of the work. Thank you, Nate!