Protective Shutters and Windows, Inc. in Hollywood, Florida 33021

Protective Shutters and Windows, Inc.

5935 Johnson St, Hollywood, FL 33021

4.9 (36 reviews)

Overview:
Protective Shutters and Windows, Inc. is a window installation service based in Hollywood, FL. The company specializes in the installation of impact windows and shutters, offering reliable services to enhance home safety and aesthetic appeal.

Services Provided:
– Window installation
– Impact glass installation
– Door/sliding door installation
– Shutter repair and installation

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (954) 987-1684
Website: https://protectiveshuttersandwindows.com/?utm_source=google&utm_medium=wix_google_business_profile&utm_campaign=12499908367617887573

Customer Reviews and Sentiment:
Protective Shutters and Windows, Inc. has received a mix of positive and negative reviews across various platforms:

Google Reviews: 4.9 stars based on 36 reviews.

Positive feedback highlights the company’s professionalism, quality of work, and customer service. Customers praise Gus and his team for their attention to detail and ability to communicate effectively.

Examples of positive reviews include:
“Gus and his crew were amazing… We are so happy with the quality of work.” – Alylynn
“Exceptional service and care. Very professional.” – Steven Gruen
“The entire process was seamless… I would highly recommend this service.” – Hyla Solganick

Negative sentiments focus primarily on a single review that mentions poor customer service and lack of follow-up regarding an estimate.

Example of a negative review:
“Terrible customer service since day 1… Never got my estimate. Waste of time.” – Marcos Rocha

Review Summary:
Positive Sentiments: Professionalism, quality workmanship, effective communication, and efficient service.
Negative Sentiments: Issues with customer service and follow-up, as reflected in one review.

Additional Ratings:
BirdEye: 4.9 stars based on 36 reviews, indicating high customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). No complaints have been noted.
Total Lead Smart Rating: 9.0

Conclusion:
Protective Shutters and Windows, Inc. appears to be a highly reliable choice for window and shutter services in Hollywood, FL. With consistently positive reviews regarding professionalism and quality, they are well-regarded in the community. However, prospective clients should be aware of the isolated negative feedback regarding customer service.

Member Since August 2024

Listing Id 239555

Contact Info

5935 Johnson St, Hollywood, FL 33021
(954) 987-1684
Lead Smart Rating :
9.0/10.0

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Listing location

5935 Johnson St, Hollywood, FL 33021

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Reviews

Marcos Rocha

4 months ago

Terrible customer service since day 1. Have to called 3x time to set up an appointment. Never got my estimate. Waste of time. Luckly they don’t got my business.

Alylynn

5 months ago

Gus and his crew were amazing. Their professionalism and attention to detail were excellent. We replaced all our windows and doors/sliding doors and we could not be any more pleased. Gus is very knowledgeable and explained to us everything that was involved. We are so happy with the quality of work. An honest hardworking company.

Leo Zanolini

8 months ago

I needed a small job done in my house and Gus was very accommodating , professional and helpful. In addition, communication was smooth and easy. Gus and his team should up at the agreed time and did a great job. In addition, price was more than fair and he was extremely good to do business. I couldn’t recommend him highly enough for shutter related services!

Brad Bohlen

10 months ago

We recenlty purchased a condo built in the late 60s that still had the original windows so we replaced all 7 windows and 2 sliding glass doors with modern impact glass. Great experience from first visit to final instalation. We are delighted with the result. Our apartment looks more modern and so much quieter! Our association uses the same company. They really know thier trade.

Jeff Schroeder

a year ago

Great customer service. Very dependable and professional installers. Completely satisfied with product and Installation.

Onan Miranda

a year ago

Excellent Service! The permits were done fast and smooth. Office Manager Glenda went extra mile with inspections and running office papers. Installation was a pro and all inspections passed succesfully. Big ⭐️⭐️⭐️⭐️⭐️ Extremmely Happy

Steven Gruen

a year ago

Exceptional service and care. Very professional. Wife says best contractor we’ve had in our home. Eager to please. A real pleasure to work with

EA LO

a year ago

You know you’ve found a great vendor when they tell you they can fix what needs fixing, rather than insist you you need to install a new unit. One of our balcony shade shutters broke. After 2 different companies insisted the only way to proceed was to completely replace the unit, Protective Shutters and Windows came up with the old fashion tried and true way – to actually fix the existing problem. It was such a pleasure doing business with an outfit that knows how to fix stuff rather than replacing. Gus communicated with us in a timely manner, calling to say they were on their way and once there were professional and polite. We are very happy with their work and service and recommend them highly.

Hyla Solganick

a year ago

The entire process was seamless. Gus was an absolute pleasure to work with. His men who did the installation were very professional and finished the entire job I one day. I would highly recommend this service..you will not be disappointed.

Vidal Benarroch

a year ago

Gus and his team were awesome. They are all extremely professional, service oriented, and very skilled at what they do. They are quick in all aspects ranging from the time they quote, to manufacturing, delivery , city permits, and building approvals. In all they do it all with high efficiency . We highly recommend them for you protective needs. Thanks Gus, Glenda, Rick and team for a wonderful experience!!