Sunset Glass Inc in San Francisco, California 94122

Sunset Glass Inc

4301 Irving St, San Francisco, CA 94122

3.6 (38 reviews)

Overview:
Sunset Glass Inc is a window installation service located in San Francisco, CA. With a focus on both residential and commercial glass needs, they offer a range of services including custom glass cutting and window installation.

Services Provided:
– Window installation
– Custom glass cutting
– Picture frame glass services

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (415) 664-1626
Website: http://www.sunsetglassinc.com/

Customer Reviews and Sentiment:
Sunset Glass Inc has received a mix of reviews across various platforms:

Google Reviews: 3.6 stars based on 38 reviews.

Positive feedback emphasizes the company’s efficiency, quality workmanship, and friendly service.

Examples of positive reviews include:
“The team was fast, efficient & friendly.” – Paul Tremblay
“Quality workmanship and good old fashioned service.” – William J.P. Head
“Very reliable 👏 …” – Leo Charkins

Negative feedback highlights issues with customer service, communication, and long wait times for service.

Examples of negative reviews include:
“The window took 4 months to arrive… the owner was called and… never showed up.” – Kathryn Sullivan
“Failed to be responsive to their ordinary neighborhood needs… shouldn’t be in business at all.” – Jessica Z

Review Summary:
Positive Sentiments: Efficient service, friendly staff, quality workmanship, willingness to go the extra mile.
Negative Sentiments: Poor communication, long wait times for products, unresolved customer service issues.

Additional Ratings:
BirdEye: 3.6 stars based on 38 reviews, reflecting a mixed sentiment with notable issues.
Better Business Bureau (BBB): Not available.

Total Lead Smart Rating: 5.0

Conclusion:
Sunset Glass Inc offers valuable window installation and custom glass services in San Francisco, CA. While the company is noted for their prompt and quality work, potential customers should be cautious of the mixed reviews concerning customer service and communication issues.

Member Since August 2024

Listing Id 248722

Contact Info

4301 Irving St, San Francisco, CA 94122
(415) 664-1626
Lead Smart Rating :
5.0/10.0

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Listing location

4301 Irving St, San Francisco, CA 94122

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Reviews

paul tremblay

10 months ago

Their team was fast, efficient & friendly.

Nina Jo Smith

a year ago

Good looking place. Food was very bland. Not sure if they even used salt.

William J.P. Head

a year ago

Quality workmanship and good old fashioned service

Leo Charkins

a year ago

Very reliable 👏 …

David Enloe

a year ago

I am a professional family photographer in the Outer Sunset and build handcrafted picture frames for my clients. I use Sunset Glass to cut custom glass for my frames, and they are great to work with. Small, local, and always willing to go the extra mile to make things work just right!

Miguel Lara

a year ago

Excelente service, fast and professional, I order a glass and they got it for me right away

Ekaterina

2 years ago

5 stars , it’s only real glass shop to go in the Sunset. The master waited for me , and started to work on glass for my antic frame immediately! Way to do business. Good price ! Thank you!

Kathryn Sullivan

2 years ago

The window took 4months to arrive. 2 guys put the window in. One of the men broke the ceiling light with a pole. He denied it. The window does not fit property and is difficult to open. You need to step on a stool to get it open. The owner was called and he said he would come by to check the installation . We waited 6 hrs. last Friday and he never showed up. We have called numerous times and the owner is not returning calls. Bad customer service.

Cynthia Lee

2 years ago

My glass top was done perfectly! Suzie was easy to work with and was very helpful.

Jessica Z

2 years ago

I was referred to, by a friend, to Sunset Glass to replace my windows. I called months ago during Covid. The manager told me to email him the dimension of my windows and he would get back to me AND NEVER DID. I reach out again at least 3-4 times and was told the same thing by a girl who worked there, I gave her the dimension, she asked all the questions and took all the notes and said they would get back to me with a quote AND NEVER DID. Finally I called one last time. The same girl said she doesn’t remember me, but they had been so busy and short on staff, and would get back to me by the end of the day AND NEVER DID. What kind of company is too busy, open, maybe just exclusive to their higher profile clients yet failed to be responsive to their ordinary neighborhood needs shouldn’t be in business at all.