Discount Door and Window in San Diego, California 92131

Discount Door and Window

5450 Complex St # 301, San Diego, CA 92131

4.1 (23 reviews)

Overview:
Discount Door and Window is a window installation service located in San Diego, CA. The company specializes in the installation of various types of windows and doors, focusing on both residential and commercial clients. They are noted for their efficiency and customer service.

Services Provided:
– Window installation
– Door installation
– Retrofitting services
– Customer support and consultation

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (858) 326-4864
Website: https://discountdw.com/

Customer Reviews and Sentiment:
Discount Door and Window has a rating of 4.1 stars based on 23 reviews.

Positive feedback highlights the company’s great pricing, quality of work, and efficient installation. Customers particularly appreciate the responsiveness of the staff, punctuality, and excellent customer service.

Examples of positive reviews include:
“Price and quality of work was great… overall am a happy customer.” – Enrique Camarena
“Very pleased with the quality and install of my windows.” – Patrick Freedman
“Best door and window service in San Diego!” – Felena Hanson

However, there’s been notable dissatisfaction regarding the follow-up on faulty installations, with one customer expressing frustration over lack of response to repair needs.

Negative feedback centers around unmet repair requests and poor follow-up on faulty work.
“DD&W have not followed up in 2 months on a faulty seal… appointments to come out and not showed.” – Sandy DeCerbo

Review Summary:
Positive Sentiments: Efficient service, quality installations, reasonable pricing, responsive staff, and customer service.
Negative Sentiments: Issues with follow-up on repairs and unresolved complaints.

Additional Ratings:
BirdEye: 4.1 stars based on 23 reviews, showing a consistent level of customer satisfaction.
Total Lead Smart Rating: 7.5

Conclusion:
Discount Door and Window is a solid choice for window and door installations in San Diego, praised for their competitive pricing and quality of work. However, potential clients should be cautious about the reported issues with follow-ups on service requests.

Member Since August 2024

Listing Id 248580

Contact Info

5450 Complex St # 301, San Diego, CA 92131
(858) 326-4864
Lead Smart Rating :
7.5/10.0

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Listing location

5450 Complex St # 301, San Diego, CA 92131

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Reviews

Enrique Camarena

2 months ago

Price and quality of work was great. Sliding door arrived quicker than quoted and they worked with my schedule to get this installed. Appointments were a bit late but they still made the work happen and overall am a happy customer. I spoke initially with Alan who notified which type of door I needed without trying to upsell the job. I had already contacted various other companies for quotes and this company came in at a better price and quicker lead time.

patrick freedman

4 months ago

Very pleased with the quality and install of my windows. Eliot and his team were clean, quick and very polite as they installed new windows throughout my entire house.

Felena Hanson

5 months ago

My house is over 100 years old, so retrofitting can be a challenge. The team was responsive but not pushy. Pricing was reasonable, and installation was fast. They took their time to really do a nice job. Best door and window service in San Diego!

Manny ch

5 months ago

I ordered windows for my condo located in the South Bay Area and the process was so easy. I was quoted then I placed the order of windows which took 8 days ! I was satisfied with the windows and the time it took to receive them. I’ll be ordering more windows for my next project with discount door and window.

Kris Beltran

5 months ago

Outstanding customer service from the receptionist, I believe her name was vivi and products at reasonable prices .

H Ahmadi

6 months ago

They installed two patio doors and one window. Reza did the installation and Daniel did some touch up after upon my request. They both did a great job in terms of quality and timing. I’m happy with the price and the quality of their work

Myriah Lynn

10 months ago

Amazing service and efficient at making sure all needs were being met, which is really appreciated and keep’s business moving forward. A++

Sandy DeCerbo

a year ago

DD&W have not followed up in 2 months on a faulty seal in my kitchen window. A mushroom started growing, I called an abatement service to investigate. The window needs to be resealed and DD&W have set up appointments to come out and not showed/ignored my (subsequent) calls. Now I have more growth. I can’t remediate until the window is sealed. By the way, the address listed on the website is an empty bldg.

H Lu

a year ago

Great job and good price! I will use them again.

Edgar Arturo Bravo Sánchez

2 years ago

Cheap