ID Construction Inc – Window Replacement and Installation

Overview:
ID Construction Inc – Window Replacement and Installation is a window installation service located in Rancho Cordova, CA. The company specializes in providing high-quality window replacement and installation services for residential customers.

Services Provided:
Window replacement, installation, customer service, responsiveness, warranty service

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (916) 413-8572
Website: https://www.idconstructioninc.com/

Customer Reviews and Sentiment:
ID Construction Inc has received a mix of reviews across various platforms:

Google Reviews: 4.5 stars based on 8 reviews.

Positive feedback emphasizes the company’s excellent service, professionalism, and responsiveness. Customers appreciated the smooth installation process and the respect shown by the staff.

Examples of positive reviews include:
“Excellent service to secure the window panes… I highly recommend this company.” – Dorothy Simonelli
“Awesome company! Really appreciate the prompt response… Great customer service.” – Jonathan Hiriscau
“We couldn’t have asked for better quality service…” – Jessica Sarcadi

However, there is a notable complaint regarding repeated issues with a window installation that took six months and a refusal of service based on a mask request.

Review Summary:
Positive Sentiments: Excellent customer service, professionalism, responsiveness, clean installation process, and timely project completion.
Negative Sentiments: Issues with installation quality and delays, and concerns regarding customer service.

Additional Ratings:
BirdEye: 4.5 stars based on 8 reviews, reflecting a strong satisfaction rate despite the one negative review.
Better Business Bureau (BBB): The business does not have a profile or rating listed.
Total Lead Smart Rating: 7.5

Conclusion:
ID Construction Inc stands out as a reliable option for window replacement and installation in Rancho Cordova, CA. The company is praised for its professionalism and customer service, though potential clients should be mindful of the reported installation issues and the negative review.