Eisenbart & Sons Glass, Windows & Doors in Mission Viejo, California 92691

Eisenbart & Sons Glass, Windows & Doors

23725 Via Fabricante Suite A & B, Mission Viejo, CA 92691

4.4 (27 reviews)

Overview:
Eisenbart & Sons Glass, Windows & Doors is a family-owned window installation service located in Mission Viejo, CA. With over 25 years of experience, they specialize in providing high-quality windows and doors, ensuring customer satisfaction through professional installations and service.

Services Provided:
– Window installation
– Door installation
– Warranty services
– Custom design consultations

Hours of Operation:
Monday to Saturday 8 AM to 5 PM

Contact Information:
Phone: (949) 768-5733
Website: www.eisenbartandsons.com

Customer Reviews and Sentiment:
Eisenbart & Sons Glass, Windows & Doors has received predominantly positive reviews across various platforms.

Google Reviews: 4.4 stars based on 27 reviews.

Positive feedback emphasizes the professional installation process, quality of the products, and responsive customer service.

Examples of positive reviews include:
“The whole process from start to finish went seamless. Shane made the process very easy…” – Joseph Espiritu
“Five Star Family Owned business. We’ve used for over 25 years now for every window…” – Linda Richardson
“Hands down the best in the business… they know what they are doing.” – Rose

However, negative feedback highlights issues with customer service after the deposit is made, with some customers feeling neglected.

Examples of negative reviews include:
“These people are too busy to provide good customer service.” – Seth D
“No response.” – Patrick Carey

Review Summary:
Positive Sentiments: Seamless installation process, high-quality products, friendly and professional staff, strong warranty support.
Negative Sentiments: Poor customer service after initial engagement, communication issues.

Additional Ratings:
BirdEye: 4.4 stars based on 27 reviews, indicating a strong overall customer satisfaction with occasional concerns.
Total Lead Smart Rating: 7.5

Conclusion:
Eisenbart & Sons Glass, Windows & Doors stands out as a reliable choice for window and door installations in Mission Viejo, CA. The company’s commitment to quality service and products is reflected in the majority of positive reviews, although potential clients should be mindful of some customer service complaints when evaluating their options.

Member Since August 2024

Listing Id 243785

Contact Info

23725 Via Fabricante Suite A & B, Mission Viejo, CA 92691
(949) 768-5733
Lead Smart Rating :
7.5/10.0

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23725 Via Fabricante Suite A & B, Mission Viejo, CA 92691

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Reviews

Joseph Espiritu

a month ago

The whole process from start to finish went seamless. Shane made the process very easy for the client, was punctual with updates and open to out-of-the-box designs to achieve the client’s wants and needs while staying within building regulations. The crew also did a great job with the install. Very happy we went with an established local company like Eisenbart and suggest you do too!

linda richardson

3 months ago

Five Star Family Owned business. We’ve used for over 25 years now for every window we’ve replaced in our homes. Highly recommend-great service and warranty work with a smile. No leaks, ever!

Rose

6 months ago

“The professial installers: Tony, Josh, and his colleague Dylan, and Andy were great people to work with. Hands down the best in the business. From start to finish, they were professional and provided care by laying down tarps to protect the flooring. Everything went well. they know what they are doing. Explained all that they did and did what they said. and love our new windows! We have the TRINSIC V300 and they offered lifetime warranty 🙂 Rose C. Li Qun Y. Zhou Irvine

Patricia Waterman

8 months ago

I absolutely love my exterior door! It’s extremely well-made to last a lifetime! I love the side windows to help the ventilation in my home, and the extra large windows to show off my beautiful pond! The staff (family-owned) are super wonderful to work with as well!

Greg Faulds

8 months ago

Amazing service from a great team. While our door was received wrong from the manufacturer, Eisenbart quickly had the item reordered and it arrived early. Installation was professional and the result looks great on our home.

Seth D

a year ago

These people are too busy to provide good customer service. Very rude once they get your first deposit. The sales woman really doesn’t care about her job or her customers. Look elsewhere if you like to be treated like a customer.

Patrick Carey

a year ago

Requested a quote to rehang some glass shower doors… No response.

Pamela Marble

a year ago

They had my window completed in less than 3 hrs. The front office staff was very friendly and helpful.

Omar Fernandez

2 years ago

Never had a problem with a glass tha I order and nice cervice

Jose Cuevas

3 years ago

Friendly staff.