East Alabama Glass
Available
1408 28th Ave, Phenix City, AL 36869
Overview:
East Alabama Glass is a window installation service located in Phenix City, AL. The company specializes in providing glass products and services, aiming to deliver quality workmanship and efficient service to both commercial and residential customers.
Services Provided:
– Window installation
– Glass replacement
– Custom glass solutions
– Repairs and services for glass products
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (334) 297-5556
Website: Not available
Customer Reviews and Sentiment:
East Alabama Glass has received a strong overall rating of 4.4 stars based on 64 reviews.
Positive feedback emphasizes the company’s professionalism, friendliness, and promptness. Customers have noted their efficiency and ability to provide cost-effective solutions, leading to high satisfaction.
Examples of positive reviews include:
“Very friendly, very fast, very professional.” – JW Outdoors
“Great service and prices.” – Karl Bowen
“Saved me over $180 dollars.” – Terri Lopez-Maldonado
However, there are also complaints regarding customer service, notably concerning communication issues and missed appointments, which contributed to some negative experiences.
Negative sentiment is reflected in this review:
“Could not get them to call me back. Schedule an appointment never showed for the appointment.” – Laurie Adams
Review Summary:
Positive Sentiments: Professionalism, fast service, friendly staff, good pricing, and reliable quality work.
Negative Sentiments: Communication issues, missed appointments, and lack of follow-up.
Additional Ratings:
BirdEye: 4.4 stars based on 64 reviews, indicating consistent customer satisfaction with some notable service issues.
Total Lead Smart Rating: 7.2
Conclusion:
East Alabama Glass is recognized for its prompt and professional glass installation services in Phenix City, AL. While many customers appreciate the quality and pricing, prospective clients should consider the mixed reviews regarding communication before engaging their services.
Member Since August 2024
Listing Id 246221
