Greene Glass LLC in Racine, Wisconsin 53402

Greene Glass LLC

1120 N Main St, Racine, WI 53402

4.3 (22 reviews)

Overview:
Greene Glass LLC is a glass repair service located in Racine, Wisconsin. The company specializes in a variety of glass repair solutions, including custom glass work, window replacements, and stained glass supplies.

Services Provided:
– Glass repair
– Custom glass cutting
– Stained glass supplies
– Window replacement
– Motorcycle windshield construction

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (262) 632-0550
Website: https://greeneglassllc.com/

Customer Reviews and Sentiment:
Greene Glass LLC boasts a positive review rating of 4.3 stars based on 22 reviews.

Positive feedback highlights the company’s excellent customer service, quick turnaround time, and quality workmanship. Customers appreciate the helpfulness of staff and their ability to provide affordable solutions.

Examples of positive reviews include:
“EVERYONE there, office staff to Frank in the shop were wonderful people.” – Christine B
“They are very quick working and respectful of property.” – Shelby Walesby
“I highly recommend this company and will use them again for all my window problems!” – Shelby Walesby

However, there is one significant negative review mentioning poor customer service from office staff, which affected the customer’s perception of the company.

Negative sentiments include:
“The office employees that answer the phone are absolutely terrible.” – James Wendt Jr

Review Summary:
Positive Sentiments: Quality workmanship, reasonable pricing, friendly and helpful staff, quick service.
Negative Sentiments: Issues with customer service from office staff.

Additional Ratings:
BirdEye: 4.3 stars based on 22 reviews, showing a favorable image influenced by consistent positive feedback.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a BBB rating of NR (No Rating).

Total Lead Smart Rating: 8.2

Conclusion:
Greene Glass LLC is a reliable choice for glass repair services in Racine, WI, particularly praised for their customer service and quick response times. However, potential customers should be mindful of some negative experiences related to office communication when deciding to enlist their services.

Member Since August 2024

Listing Id 247205

Contact Info

1120 N Main St, Racine, WI 53402
(262) 632-0550
Lead Smart Rating :
8.2/10.0

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1120 N Main St, Racine, WI 53402

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Reviews

Christine B

2 months ago

Wanted my motorcycle windshield cut down, they were unable to do it but MADE me a new one for a quarter of the price to buy one. EVERYONE there, office staff to Frank in the shop were wonderful people. Thanks Green Glass!

Jeff Gensler Papa-G

4 months ago

Great people and very helpful

Shelby Walesby

8 months ago

I had 5 broken windows replaced quickly by this company. They are very quick working and respectful of property. I asked them why my porch windows weren’t opening and they helped me figure out the issue. I highly recommend this company and will use them again for all my window problems!

Bill Nurmi

a year ago

Not many places with stained glass supplies. This is a gem.

Taylor Griffin

a year ago

Green Glass provided me with a great experience and customer service. I needed two windows fixed at my home and they did a great job. The first experience was great and the price was reasonable. The second time they came out to estimate quickly and had the window I needed ready the following week. It was a pleasure working with you Heidi and Frank. Thank you.

Marty R

2 years ago

Greene Glass is an excellent company. Last time it was a double pane breakage I needed them to handle. In a double hung window. It was far cheaper to have them fix it than buy a replacement window from the local Big Box store. Even though it was a new window. This time I needed a custom piece of glass for a built in entry cubby in conjunction with a remodel at our home. I brought in a template and… they nailed it again. They are also “good people” who treat customers like customers. I highly recommend them!

Rick H

2 years ago

I just picked up a shower panel. Quality work, fair price, local, some of the friendliest people out there. Call Greene, you wont be disappointed.

James Wendt Jr

3 years ago

Those office employees that answer the phone are absolutely terrible they pushed business away I will never consider them again

Joann Reichenberger

5 years ago

Always quality and exact to order!! Friendly staff!

John B

5 years ago

I have a greenhouse and over time have had to have special glass panels made up to replace older ones that have been broken or cracked. And each time I have come in there with pieces of what’s left and they made up replacement panels that end up better than the original ones. They will always get my glass business