Monroe Glass Co Inc

Overview:
Monroe Glass Co Inc is a glass repair service located in Monroe, WI. The company specializes in various glass-related services, including windshield replacements and domestic glass repairs. With a reputation for both quality and efficiency, Monroe Glass caters to a diverse clientele in the region.

Services Provided:
– Windshield replacement
– Glass repair
– Custom glass cutting
– Windows and screens repair

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturday and Sunday

Contact Information:
Phone: (608) 325-4185
Website: https://www.facebook.com/profile.php?id=61556738263984&mibextid=JRoKGi

Customer Reviews and Sentiment:
Monroe Glass Co Inc has received mixed reviews across various platforms:
Google Reviews: 4.0 stars based on 28 reviews.

Positive feedback highlights the fast service, professionalism, and positive customer interactions. Customers often mention the helpfulness of the staff and the quality of repairs.

Examples of positive reviews include:
“Needed a quick fix on my starred rock chip! … Easy. Polite & professional.” – Bobbi Sweitzer
“Wonderful people, great place for all my repairs on windows and screens.” – Amy Marchant
“Fast fair price, super professional.” – Scott Booth

Negative sentiments focus on high pricing and poor customer service experiences, particularly with windshield installations.

Examples of negative reviews include:
“I had Monroe glass come out and install new windshields… I would take my business elsewhere!” – Brandon Bernhardt
“Very high price to put in the back glass.” – Shayne Hudson

Review Summary:
Positive Sentiments: Fast service, professionalism, good customer interaction, quality repairs.
Negative Sentiments: High pricing, issues with service quality, and unresolved complaints regarding charges.

Additional Ratings:
BirdEye: 4.0 stars based on 28 reviews, indicating a blend of satisfaction and dissatisfaction among customers.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been a couple of complaints noted regarding pricing and service quality.
Total Lead Smart Rating: 6.5

Conclusion:
Monroe Glass Co Inc presents itself as a viable option for glass repair needs in Monroe, WI, praised for its quick service and professionalism. However, potential customers should consider the mixed reviews, especially regarding pricing and service issues, before choosing this provider.