Glass Service Center Inc in La Crosse, Wisconsin 54603

Glass Service Center Inc

59 Copeland Ave, La Crosse, WI 54603

4.2 (9 reviews)

Overview:
Glass Service Center Inc is a glass repair service located in La Crosse, WI. They offer services primarily focused on repairing and replacing glass, including windows and windshields, catering to both residential and commercial clients.

Services Provided:
– Windshield repair
– Window replacement
– Door installation
– General glass repair

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (608) 784-8500

Customer Reviews and Sentiment:
Glass Service Center Inc has received varied reviews across platforms:

Google Reviews: 4.2 stars based on 9 reviews.

Positive feedback highlights prompt service, quality workmanship, and thorough clean-up. Customers appreciate the efficiency and competence of the technicians.

Examples of positive reviews include:
“They did an amazing job with my windshield that was shattered from hail!” – Riley Olson
“We had our window back in place before the rainy weather started.” – char hargis
“15 minutes later… the window was as good as new.” – Michael Miars

However, some complaints focus on issues with pricing and customer service, including a lack of follow-up on concerns.

Negative Sentiments: Issues with charging for more time than the actual work took, unresolved customer service inquiries, and installation errors leading to additional costs.

Review Summary:
Positive Sentiments: Efficient service, quality repairs, quick response times, and knowledgeable staff.
Negative Sentiments: Pricing disputes, poor customer service in handling complaints, and issues with installation accuracy.

Additional Ratings:
BirdEye: 4.2 stars based on 9 reviews, showing a consistent level of customer satisfaction along with some notable complaints.
Total Lead Smart Rating: 6.5

Conclusion:
Glass Service Center Inc appears to be a competent choice for glass repair services in La Crosse, WI, known for their quick and effective repairs. However, potential customers should be cautious of the reported issues with customer service and pricing before making a decision.

Member Since August 2024

Listing Id 240860

Contact Info

59 Copeland Ave, La Crosse, WI 54603
(608) 784-8500
Lead Smart Rating :
6.5/10.0

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59 Copeland Ave, La Crosse, WI 54603

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Reviews

Riley Olson

11 months ago

They did an amazing job with my windshield that was shattered from hail!

char hargis

3 years ago

We are happy with the timely service we received at Glass Service Center Inc. We had our window back in place before the rainy weather started. No problems with getting rain in the house with their fast, reputable service!

Michael Miars

3 years ago

I was on the phone when the installer arrived and I only had to point out which window was cracked in the house. 15 minutes later when I got off my call, the window was as good as new, everything was cleaned up and the invoice was ready for me, couldn’t be easier. Hopefully I won’t need them again soon, but will call when I do, thanks!

Ryan Herman

3 years ago

The tech did great installing a door, but they charged more time to be here than they took to install. When we called to question it, they said they would look into it, but never returned our phone call. When we called back two weeks later, there was no record of us calling. We would not use them again. Customer service is poor.

James Otto

4 years ago

Mike did an admirable job putting a plan together for us. The tech unfortunately installed incorrectly, creating a host of problems for our security system which we were forced to rectify ourselves. In addition, GSC did not include a $500 part essential to the project in the install. That was a disappointing surprise cost for us. No one there to hear our concerns. It took some time for someone to finally reach out to make anything right. We expected more.

Chris Sekorski

8 years ago

Good service, knowledgeable employees, alright prices.