Glass Doctor of Odessa

Overview:
Glass Doctor of Odessa is a glass repair service located in Odessa, TX. The company provides a range of glass repair and replacement services for both vehicles and residential properties, aiming to deliver high-quality workmanship and customer satisfaction.

Services Provided:
– Glass repair
– Glass replacement
– Windshield installation
– Customer service

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (432) 552-6907
Website: https://glassdoctor.com/odessa?cid=LSTL_MGD000191&utm_source=gmb&utm_campaign=local&utm_medium=organic

Customer Reviews and Sentiment:
Glass Doctor of Odessa has a diverse range of reviews, with a current rating of 4.2 stars based on 198 reviews.

Positive feedback highlights the company’s professionalism, quality of work, and efficient customer service. Customers have noted positive experiences with timely service and helpful staff.

Examples of positive reviews include:
“Done in a timely manner and customer service was so professional. I give them a 10 across the board.” – 34 Jr
“Awesome Customer Service!! Helped me right away! Thank Y’all!! :)” – Vanesaa Ibarra

Negative sentiment has emerged regarding communication and service delays. Some customers reported dissatisfaction with the response from management and issues with appointment reliability.

Examples of negative reviews include:
“Very unprofessional. Lack communication skills.” – Melissa Ruiz
“Waited for a week and a half on 2 doors to be ordered… Definitely not recommended.” – Sam Stevenson

Review Summary:
Positive Sentiments: Professional service, quality workmanship, timely responses, helpful staff.
Negative Sentiments: Communication issues, delays in service, reports of unprofessional conduct.

Additional Ratings:
BirdEye: 4.2 stars based on 198 reviews, reflecting a generally positive customer experience with some exceptions noted.
Total Lead Smart Rating: 6.6

Conclusion:
Glass Doctor of Odessa seems to be a viable option for glass repair services in Odessa, TX, praised for their professional service and quality work. However, potential customers should consider the mixed reviews related to communication and service reliability before making a decision.