Metcalf Glass

Overview:
Metcalf Glass is a glass repair service located in Ashtabula, OH. The company specializes in custom glass solutions and offers timely repairs, often providing same-day services to its customers.

Services Provided:
– Custom glass cutting
– Window repair
– Shower door installation
– General glass repair

Contact Information:
Phone: (440) 998-1990

Customer Reviews and Sentiment:
Metcalf Glass has received varied feedback from its customers:

Google Reviews: 4.1 stars based on 37 reviews.

Positive feedback highlights the company’s prompt service, friendliness, and high-quality work. Customers have appreciated the same-day repairs and the thoroughness of the installation process.

Examples of positive reviews include:
“Super helpful and friendly! They got my repair done the same day!” – Melody McCreight
“Great people doing great work! My glass go to peeps.” – Chuck R.
“The final product exceeded our expectations and we couldn’t be happier.” – Graham Woods

Negative feedback points to issues with communication and delays in service:
“When you call them you ask to get your window fixed they say their boss ain’t in the office… worse business ever don’t waste your time.” – Red Steel_97
“Today will start the 4th week trying to get them here to check my problem.” – Cindy Kitchen

Review Summary:
Positive Sentiments: Timely service, friendly staff, high-quality craftsmanship, same-day repair options.
Negative Sentiments: Communication delays, difficulty in scheduling service.

Additional Ratings:
BirdEye: Not available
Better Business Bureau (BBB): Not available
Total Lead Smart Rating: 6.7

Conclusion:
Metcalf Glass provides reliable glass repair services in Ashtabula, OH, noted for its quick turnaround and quality installations. However, potential customers should be mindful of the mixed reviews regarding communication and scheduling, as these issues may affect their experience.