Glass Doctor of Warren, MI

Overview:
Glass Doctor of Warren, MI is a prominent glass repair service located in Warren, Michigan, specializing in various glass installation and repair solutions for residential and automotive needs. The company has built a strong reputation with a wealth of positive customer feedback.

Services Provided:
– Windshield replacement
– Glass repair
– Efficient installation services
– Customer-focused consultations

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays

Contact Information:
Phone: (586) 978-0290
Website: https://glassdoctor.com/warren?cid=LSTL_MGD000191&utm_source=gmb&utm_campaign=local&utm_medium=organic

Customer Reviews and Sentiment:
Glass Doctor of Warren has garnered an impressive rating of 4.7 stars based on 370 reviews across various platforms.

Positive sentiments highlight the company’s efficiency, professionalism, and exceptional customer service. Customers frequently praise the quick and effective service provided by the installation team.

Examples of positive reviews include:
“Great work and great installing for your team.” – Andrew Oleksy
“Chris was fantastic to work with! Very polite and knowledgeable.” – Diane Dodds
“Class act. Top notch and service impeccable.” – Eric Peterson

However, a negative review noted an issue with quoted pricing, which led to frustration regarding inconsistent communication about costs.

Review Summary:
Positive Sentiments: Efficient service, knowledgeable staff, polite and professional interactions.
Negative Sentiments: Confusion regarding pricing and appointment confirmations.

Additional Ratings:
BirdEye: 4.7 stars based on 370 reviews, reflecting strong overall customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited. BBB rating is NR (No Rating). There has been one complaint in the last three years regarding customer service issues.

Total Lead Smart Rating: 8.4

Conclusion:
Glass Doctor of Warren, MI stands out as a reliable choice for glass repair services in the area, known for their skilled workmanship and customer-centric approach. However, potential customers should take note of the isolated negative feedback regarding pricing to make an informed decision.