Glass Doctor of Novi, MI

Overview:
Glass Doctor of Novi, MI is a reputable glass repair service located in Novi, Michigan. The company specializes in a range of glass-related services, including window repairs and replacements, catering to both residential and commercial clients.

Services Provided:
– Glass repair and replacement
– Chip repair
– Competitive pricing
– Customer service support

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (248) 349-7540
Website: https://glassdoctor.com/novi?cid=LSTL_MGD000191&utm_source=gmb&utm_campaign=local&utm_medium=organic

Customer Reviews and Sentiment:
Glass Doctor of Novi, MI has garnered a mix of positive and negative feedback across various platforms:

Google Reviews: 4.4 stars based on 34 reviews.

Positive sentiments highlight the company’s professionalism, competitive pricing, and effective customer service. Customers have noted their satisfaction with the speed and quality of repairs.

Examples of positive reviews include:
“Complete satisfaction for this purchase – from initial call to the delivery.” – Conservator Account
“On time, professional and competitive prices.” – Denice Teatro
“This company did a great job…made everything right.” – Elizabeth Schindel

Negative sentiments reflect issues with reliability and communication, leading to customer dissatisfaction.

Examples of negative reviews include:
“Nobody showed up. Very disappointing.” – Margarita Matlen
“Wouldn’t do the work says my 67 Ford Fairlane is too old to work on.” – Gary Chevillet

Review Summary:
Positive Sentiments: Professionalism, competitive pricing, fast service, and effective customer support.
Negative Sentiments: Reliability issues, communication failures, and customer service delays.

Additional Ratings:
BirdEye: 4.4 stars based on 34 reviews, maintaining a similar reputation for quality service but some issues regarding reliability.
Total Lead Smart Rating: 6.5/10

Conclusion:
Glass Doctor of Novi, MI is a solid choice for glass repair services, praised for their professionalism and pricing. However, potential customers should be mindful of the mixed reviews, particularly regarding communication and reliability, prior to making a decision.