Glass Doctor of Louisville

Overview:
Glass Doctor of Louisville is a glass repair service located in Louisville, KY. They specialize in a variety of glass-related services, including window repairs and replacements, catering to both residential and commercial needs.

Services Provided:
– Window repair and replacement
– Glass installation
– Custom glass services

Hours of Operation:
Monday to Saturday 8 AM to 5 PM

Contact Information:
Phone: (502) 969-5656
Website: https://glassdoctor.com/louisville?cid=LSTL_MGD000191&utm_source=gmb&utm_campaign=local&utm_medium=organic

Customer Reviews and Sentiment:
Glass Doctor of Louisville has maintained a rating of 4.0 stars based on 249 reviews.

Positive feedback emphasizes the quality of work, reasonable pricing, and prompt service:
“Had me in and out in less than an hour, reasonable pricing and quality work.” – Ivy Walton
“Work performed on time and at agreed upon price.” – Jim Buren
“Expert services.” – Rita Berman

Conversely, several negative reviews highlight issues with communication and customer service:
“We obtained a quote… nobody ever calls me back.” – Justin Fowles
“Please don’t use this company.” – Builder Bill
“They are no longer returning calls or emails.” – Jared Johnson

Review Summary:
Positive Sentiments: Reasonable pricing, quality work, prompt service, and satisfied customers with installation.
Negative Sentiments: Poor communication, lack of follow-up, and dissatisfaction with service execution.

Additional Ratings:
BirdEye: 4.0 stars based on 249 reviews, indicating a similar balance of positive and negative experiences.
Total Lead Smart Rating: 6.5

Conclusion:
Glass Doctor of Louisville offers a range of glass repair services and has a solid reputation for quality and efficiency, as reflected in the positive feedback from various customers. However, prospective customers should be cautious of the recurring issues regarding communication and follow-through before making a service choice.