Galron Patio & Shower Doors in Park Forest, Illinois 60466

Galron Patio & Shower Doors

324 Winnebago St, Park Forest, IL 60466

4.5 (25 reviews)

Overview:
Galron Patio & Shower Doors is a glass repair service located in Park Forest, IL. The company specializes in repairing and maintaining sliding doors and screens, with a commitment to customer satisfaction and quality workmanship.

Services Provided:
– Sliding door repair
– Screen replacement
– Lock repairs
– Maintenance of patio doors

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (708) 879-5861
Website: http://www.galronslidingdoors.com/

Customer Reviews and Sentiment:
Galron Patio & Shower Doors has received mixed reviews across various platforms:

Google Reviews: 4.5 stars based on 25 reviews.

Positive feedback highlights the company’s responsiveness, quality of work, and customer service. Customers have appreciated the prompt repair times and professionalism.

Examples of positive reviews include:
“Fast and reliable! He came and fixed the broken lock on my slider a few hours after I called. Highly recommend them!” – Meredith Wisniewski
“Thankful I found someone great to replace screens in 4 of our patio doors.” – Carol Logan
“Quick response time. Great professionalism.” – Debra Bennett

Negative feedback centers around poor customer service and issues with repairs not being adequately resolved. Complaints mention difficulties in communication and dissatisfaction with the quality of work.

Examples of negative reviews include:
“I never receive a respond from the telephone messages.” – Gina Hibbitt
“Stay away from this company! Very NEGATIVE EXPERIENCE!” – Jeana Jeana
“This is the worst company on earth…” – Kevin Singletary

Review Summary:
Positive Sentiments: Responsiveness, professionalism, timely service, and quality repairs.
Negative Sentiments: Communication issues, unresolved repair complaints, and poor craftsmanship in some cases.

Additional Ratings:
BirdEye: 4.5 stars based on 25 reviews, indicating a generally positive sentiment despite the negative feedback present.
Total Lead Smart Rating: 6.5

Conclusion:
Galron Patio & Shower Doors shows potential as a reliable option for sliding door repairs in Park Forest, IL, recognized for their prompt service and quality work. However, prospective customers should exercise caution due to the mixed reviews, especially concerning communication and quality assurance issues.

Member Since August 2024

Listing Id 245909

Contact Info

324 Winnebago St, Park Forest, IL 60466
(708) 879-5861
Lead Smart Rating :
6.5/10.0

Get A Quote Claim

Listing location

324 Winnebago St, Park Forest, IL 60466

Get Direction

Reviews

Tricia Duffy

a year ago

Brandon was great thank you again!

Gina Hibbitt

3 years ago

I never receive a respond from the telephone messages . I wish I had because the reviews were great.

Meredith Wisniewski

3 years ago

Fast and reliable! He came and fixed the broken lock on my slider a few hours after I called. Highly recommend them!

kevin singletary

3 years ago

This is the worst company on earth …ran by a kid no more that 28 to 32 years of age. I payed over 700 dollars to repair my sliding door and screen …the very next day BOTH sliding glass door and screen came off track…the kid who claims to be the owner say it’s not our fault. The screen door was coming off because of the door guild on the bottom and said to me I don’t understand why your upset..

Jeana Jeana

3 years ago

Stay away from this company! Very NEGATIVE EXPERIENCE!! Not a business man that puts the customer’s satisfaction first. ZERO INTEGRITY! This guy claimed he could fix my patio door. He charged me $675 for a door that still leaks! He came back a 2nd time with a caulking gun which did not solve the poor workmanship he did the first time. After the 3rd call back, he showed up with a piece of flashing to try to do a 5 minute patch job instead of redoing his original job that was done poorly. When I requested a refund for his poor workmanship, he told me that he was losing money on me! He promises a 1 year warranty. Nope…this punk blows you off! I see on another review that the customer was given a refund! Where’s mine, Ron?!? Don’t believe his responses here. He tries to pass off the blame on the customer. I posted a before and after picture of the door. This is not a fraud review. I’m a very dissatisfied customer.

Issac Stevenson

5 years ago

What a great company! My appointment to service our sliding door was done professionally and they called to confirm and followed up on the next day.

Phillip Carpenter

5 years ago

I thought I could hold off getting our sliding door repaired but then it came off the track. Galron was so great at fixing it and they did it fast.

Carol Logan

5 years ago

Thankful l found someone great to replace screens in 4 of our patio doors. Aligned & adjusted rollers. Didn’t sell me anything I didn’t need. Owner is very responsive, courteous, and meticulous. Reasonably priced as I obtained 2 other quotes. Appreciate the quality work and willingness to make the needed repairs that others felt they were too good for. Give Galron a call for your door needs! You will not be disappointed.

Debra Bennett

5 years ago

Quick response time. Great professionalism. Great craftsmanship.

Cart Ludlow

5 years ago

If I had to use your company again, I totally would. Great customer service and follow-thru.