Glass Products Hawaii, Inc.

Overview:
Glass Products Hawaii, Inc. is a glass repair service located in Wailuku, HI. The company specializes in various glass repair and installation services, catering to residential and commercial needs.

Services Provided:
– Glass repair and installation
– Custom glass cutting
– Sliding door repair
– Glass table top fabrication

Hours of Operation:
Monday to Friday 8 AM to 4 PM

Contact Information:
Phone: (808) 242-7277
Website: http://www.glassproductshawaii.com/

Customer Reviews and Sentiment:
Glass Products Hawaii, Inc. has garnered mostly positive reviews, holding a rating of 4.1 stars based on 23 reviews.

Positive feedback emphasizes the company’s professionalism, quality of service, and reasonable pricing. Customers have noted prompt assistance and satisfaction with the completed jobs.

Examples of positive reviews include:
“100% recommend. Repaired a broken sliding mirror door… Strictly professional.” – Kristie Craven
“We had several odd sized glass pieces… Very professional.” – Dawna Richmond
“I got a beautiful sheet of glass… nice customer service.” – Kelley Lopes

The negative sentiment mainly revolves around a lack of helpful customer service in specific inquiries and perceptions of high pricing.
Examples of negative reviews include:
“Didn’t want to help over the phone… too busy to help.” – Kyle Knight
“Over priced!!!” – Joe Borges

Review Summary:
Positive Sentiments: Professionalism, quality workmanship, timely service, and good pricing.
Negative Sentiments: Issues with customer service responsiveness and some complaints about pricing.

Additional Ratings:
BirdEye: 4.1 stars based on 23 reviews, indicating consistent satisfaction among customers.
Better Business Bureau (BBB): The company has a profile but is not accredited and has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 7.5

Conclusion:
Glass Products Hawaii, Inc. is a reputable choice for glass repair services in Wailuku, HI, known for their craftsmanship and prompt service. However, potential customers should be cautious of mixed reviews regarding customer service and pricing before deciding to engage their services.