Wilmington Glass Co in Wilmington, Delaware 19801

Wilmington Glass Co

727 S Market St, Wilmington, DE 19801

4.5 (47 reviews)

Overview:
Wilmington Glass Co is a glass repair service located in Wilmington, Delaware. The company specializes in the repair and replacement of glass items, including windows and shower doors, providing efficient and professional services to its customers.

Services Provided:
– Glass repair
– Window replacement
– Shower door installation
– Custom glass orders

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (302) 777-7000
Website: http://wilmingtonglass.com/

Customer Reviews and Sentiment:
Wilmington Glass Co has received positive feedback, reflected in various platforms:

Google Reviews: 4.5 stars based on 47 reviews.

Positive sentiments highlight the company’s promptness, professionalism, quality of work, and cleanliness.

Examples of positive reviews include:
“Prompt, professional and… they really did an outstanding job!” – Susanne Moran
“Friendly and great service!… pleasant to do business with!” – David Woodside
“Excellent, quick service at a fair price.” – Christos Philippou

However, there was a notable negative review regarding poor customer service during a visit, leading to dissatisfaction.

Negative sentiment example:
“We walked out and went to their competitors… Very disappointed.” – John Buchheit

Review Summary:
Positive Sentiments: Prompt service, professionalism, quality workmanship, and cleanliness in job completion.
Negative Sentiments: Issues with customer service and responsiveness, particularly during in-person visits.

Additional Ratings:
BirdEye: 4.5 stars based on 47 reviews, reinforcing the positive trend of customer satisfaction.
Total Lead Smart Rating: 8.8

Conclusion:
Wilmington Glass Co stands out as a reliable choice for glass repair services in Wilmington, DE. Customers commend the company’s professionalism and quality work, although potential clients should be aware of occasional customer service issues.

Member Since August 2024

Listing Id 252618

Contact Info

727 S Market St, Wilmington, DE 19801
(302) 777-7000
Lead Smart Rating :
8.8/10.0

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Listing location

727 S Market St, Wilmington, DE 19801

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Reviews

Susanne Moran

2 months ago

My sliding glass shower door failed, and I called to see about repair/replacement. Ken offered a repair option, which for my door did not work so we went with replacement. The guys came and measured, then returned quickly and installed. They were prompt, professional and upon completion cleaned up the area spectacularly. Not only was the entire experience wonderful, especially trying the repair option first, but the new door is scaled to the heighth of my shower, whereas the old one was too short. The new door really makes the space look so much better, they really did an outstanding job!

randy kinch

4 months ago

Love them. For a 50 dollar expedite fee they will have you done in 24hrs or less sometimes same day if you drop off a window early.

David Woodside

10 months ago

Friendly and great service! Pleasant to do business with!

Christos Philippou

11 months ago

excellent, quick service at a fair price. really happy with the replacement window pane they installed for me. thanks!

Mark Hopkins

a year ago

I custom ordered some replacement thermo panes for my house. They were exactly to my spec, turnaround was quick. The price was reasonable. The staff was very helpful when I placed my order.

john buchheit

a year ago

We came to this place to purchase shower doors and glass partitions for our hotel . Was greeted by a receptionist that said we needed to speak to a man at the far end of room. She informed him we were there and he never even looked our way or acknowledge us. After about 10/15 minutes of us standing in a cold lobby. He then started a LONG conversation with another co-worker giving us the impression that he did not want to speak to us. We walked out and went to their competitors. I understand they may be short staffed as their is a help wanted poster on the front door but our first impression was as if we were bothering them by coming in to their business. Very disappointed as I did go out of my way to visit this company.

Cynthia Miller

a year ago

This place will fix your window within a reasonable time. The staff is very knowledgeable however they are a bit expensive.

Frank Boxwill

2 years ago

Always there when you need them.

Mike schierbaum

2 years ago

For all your glass and plexiglass needs. See Kenny.

Linda Wissler

3 years ago

I called Nancy last Wednesday and had my tempered glass today! This is the place I will be going to for now on! A fraction of the other quotes I got, and within 1 week! Thank you Wilmington Glass!