Tracy Glass Shop

Overview:
Tracy Glass Shop is a glass repair service located in Tracy, California. They specialize in providing high-quality glass installations and repairs, with services commonly focused on shower doors, windows, and other custom glass projects.

Services Provided:
– Glass repair
– Shower door installation
– Custom glass work
– Window installation
– Customer support and consultations

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (209) 835-1472
Website: http://tracyglassshop.com/

Customer Reviews and Sentiment:
Tracy Glass Shop has generally positive reviews across multiple platforms, with a Google rating of 4.3 stars based on 36 reviews.

Positive feedback often highlights the company’s craftsmanship, communication, and customer service. Customers appreciate the knowledgeable staff and the quality of the installations.

Examples of positive reviews include:
“Great communications and craftsmanship.” – First Last
“They did a great job of setting expectations and completing our shower glass installs beautifully.” – Cheryl Stone
“Amazing people to work with and very understanding, highly recommend all services.” – Julio Romero

However, some customers have reported issues, particularly with communication and pricing.

A notable complaint includes:
“Non-responsive customer service, it’s very hard to get any response from this place.” – Mike Blake

Review Summary:
Positive Sentiments: High-quality work, effective communication, customer-oriented service, and professionalism.
Negative Sentiments: Problems with customer service response times and perceived high prices.

Additional Ratings:
BirdEye: 4.3 stars based on 36 reviews, indicating a strong customer satisfaction level despite some negative feedback.
Total Lead Smart Rating: 7.8

Conclusion:
Tracy Glass Shop is a reliable option for glass repair services in Tracy, CA, valued for its craftsmanship and customer service. Potential clients should consider the mixed reviews regarding communication and pricing, though the majority of feedback is positive.