Overview:
Montez Glass Co is a glass repair service based in San Jose, CA, located at 1984 Story Rd. The company provides a range of glass repair services for both residential and commercial needs.
Services Provided:
– Window replacement
– Door glass replacement
– Emergency glass repairs
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (408) 926-2620
Website: Not available
Customer Reviews and Sentiment:
Montez Glass Co has received mixed reviews across various platforms:
Google Reviews: 4.3 stars based on 12 reviews.
Positive feedback praises the company’s promptness, responsiveness, and the quality of their repair work. Customers appreciate the efficient service, especially in emergency situations.
Examples of positive reviews include:
“Frankie from Montez was amazing to work with to replace the broken glass door. He was prompt, responsive and incredibly diligent in the repair.” – Rita dhir
“Fastest window replacement in town. I’ve been going there for 15 plus years.” – Dominick Lopez
“Awesome people” – Frankie Calvetti
The negative feedback focuses on customer service issues, with some reviews expressing dissatisfaction with communication and responsiveness.
Review Summary:
Positive Sentiments: Prompt service, responsiveness, diligent repairs, friendly staff.
Negative Sentiments: Poor customer service, communication issues.
Additional Ratings:
BirdEye: 4.3 stars based on 12 reviews, indicating a trend of customer satisfaction but also reflecting the negative sentiments.
Total Lead Smart Rating: 6.5
Conclusion:
Montez Glass Co presents a reliable option for glass repair services in San Jose, CA, recognized for their quick response and quality work. However, prospective customers should take note of the expressed concerns regarding customer service before making a decision.
Member Since August 2024
Listing Id 248780