Magnolia Glass & Mirror, LLC in Magnolia, Arkansas 71753

Magnolia Glass & Mirror, LLC

211 El Dorado Rd, Magnolia, AR 71753

3.7 (28 reviews)

Overview:
Magnolia Glass & Mirror, LLC is a glass repair service located in Magnolia, Arkansas. The company specializes in window and patio door installations and repairs, serving local residents and businesses.

Services Provided:
– Window replacement
– Patio door replacement
– Glass repairs
– Garage door spring replacement

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (870) 234-4450

Customer Reviews and Sentiment:
Magnolia Glass & Mirror, LLC has received mixed reviews across various platforms:

Google Reviews: 3.7 stars based on 28 reviews.

Positive feedback highlights the friendly service, professionalism, and quality of work. Customers appreciated the cleanliness and respect displayed by the team.

Examples of positive reviews include:
“They did a great job! My windows and patio doors are beautiful!” – Deborah Rago
“Great attitudes, smiling faces, and excellent work ethic.” – Polly D

The complaints predominantly focus on poor communication and delays in service, with several customers expressing dissatisfaction over lack of follow-up.

Examples of negative reviews include:
“I feel like we were over charged and now a year later we are replacing the same spring.” – Julia McDonald
“Had them come out for a measurement and estimate… It’s been two weeks with no call back.” – Dana Moore

Review Summary:
Positive Sentiments: Friendly service, quality workmanship, and professionalism.
Negative Sentiments: Poor communication, unresolved follow-ups, and issues with pricing.

Additional Ratings:
BirdEye: 3.7 stars based on 28 reviews, reflecting a trend of customer satisfaction mixed with significant concerns about service reliability.

Total Lead Smart Rating: 5.3

Conclusion:
Magnolia Glass & Mirror, LLC offers a range of glass repair and installation services and is noted for their professional demeanor and quality work. However, potential customers should be aware of the mixed reviews, particularly regarding communication and service reliability before making a decision.

Member Since August 2024

Listing Id 242521

Contact Info

211 El Dorado Rd, Magnolia, AR 71753
(870) 234-4450
Lead Smart Rating :
5.3/10.0

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211 El Dorado Rd, Magnolia, AR 71753

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Reviews

Julia McDonald

a year ago

Used Magnolia Glass last year to replace a spring on my garage door. I feel like we were over charged and now a year later we are replacing the same spring. I believe they must have used a used part because this should have lasted several more years. I would not recommend this company.

Deborah Rago

a year ago

I hired Magnolia Glass to replace all of my windows and patio door. They did a great job! My windows and patio doors are beautiful! everyone was so nice. They left my home inside and out sparkling clean!Thank you!

Christie Franks

2 years ago

Bad!! They never showed up, and I contacted them three times.

Polly D

2 years ago

Heather, Marcus, Shay, and Bobby are the GREATEST from Magnolia Glass. I called them in late August and Heather was so gracious, set up an appointment for someone to come look at windows in my house in El Dorado. Marcus called and text with a signature of Respectfully before coming to my home. He checked and measured at length to be certain of what was needed. So very nice and pleasant. Shay and Bobby came today (September 10) much sooner than estimated time for ordering, receiving glass and working into schedule. They did an outstanding job including sweeping up and polishing new windows! So nice and respectful. Great attitudes, smiling faces, and excellent work ethic. I HIGHLY recommend Magnolia Glass for prompt, friendly, timely, great service! It’s been a LONG TIME since I’ve felt like a valued customer. This company GETS customer service and do it well…..every single one of them.

Dana Moore

3 years ago

Had them come out for a measurement and estimate. He said he would call in a few days with the numbers. It has been almost Two weeks with no call back. I called them and the lady that answered the phone said she would have him call me back when hes comes in. It’s been two days for that and still no call back.

kevin beck

3 years ago

Good ppl, with good service

Edward Kersey

3 years ago

Professional folks. Good quality.

Jason Foster

3 years ago

they meet the necessary needs for glass repairs and fixtures

Hale Prevoe

4 years ago

Great place to eat

Russell Warren

4 years ago

Good people

Magnolia Glass & Mirror, LLC