Bentonville Glass Inc

Overview:
Bentonville Glass Inc is a glass repair service located in Bentonville, Arkansas. The company specializes in various glass services including window repairs, screen installations, and other glass-related needs.

Services Provided:
– Glass repair
– Screen installation
– Window replacement
– Professional installation services

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (479) 273-5545
Website: www.bentonvilleglass.com

Customer Reviews and Sentiment:
Bentonville Glass Inc has received a variety of reviews, resulting in an overall rating of 4.5 stars based on 145 reviews.

Positive feedback emphasizes the professionalism and helpfulness of the staff, particularly highlighting the efficiency and quality of their work.

Examples of positive reviews include:
“Bentonville Glass employees kept in touch with me regarding the installation date… professional and very helpful!” – Marianne Bieker
“Great service and took care of us quickly! Their whole process is great.” – Joel Carrasco
“Eli and Anthony did a great job replacing my broken window… professional, clean install…” – Garrett Nickel

Negative feedback primarily consists of experience-related issues, particularly regarding poor communication and dissatisfaction with service outcomes.

Examples of negative reviews include:
“Worst glass shop ever!” – Sevro Audromeda
“Just a bad experience dealing with false information from desk clerk.” – Jeff Bogan
“I’m at a dead end and they haven’t been able to help…” – Ezra Schwarcz

Review Summary:
Positive Sentiments: Professionalism, efficiency, good communication, clean-up after service, competitive pricing.
Negative Sentiments: Poor customer service experiences, unresolved issues with window repairs, miscommunication from staff.

Additional Ratings:
BirdEye: 4.5 stars based on 145 reviews, indicating a generally favorable customer satisfaction trend.
Total Lead Smart Rating: 7.2

Conclusion:
Bentonville Glass Inc is a competent choice for glass repair services in Bentonville, AR, known for their professionalism and quality workmanship. However, customers should be aware of the mixed reviews regarding service issues and potential communication pitfalls when deciding to engage with the company.