NelBran Glass, LLC

Overview:
NelBran Glass, LLC is a reputable glass repair service located in Birmingham, AL. The company specializes in providing quick and professional glass repair solutions with a strong emphasis on customer satisfaction.

Services Provided:
– Glass repair
– Installation services
– Reasonable pricing on materials and services
– Customer service excellence

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (205) 328-2527
Website: http://www.nelbran.com/

Customer Reviews and Sentiment:
Google Reviews: 4.7 stars based on 16 reviews.

Positive feedback highlights the company’s professionalism, timely service, and quality of work. Customers have praised the helpful staff, reasonable pricing, and overall excellent customer service.

Examples of positive reviews include:
“Pros with on time service.” – Rock Dykes
“100% recommended” – Eunice Reyes
“Awesome place and great customer service. Everyone I spoke with, went above and beyond!” – Connie Benson

The complaint mentioned an issue with pricing transparency, where a customer felt misled regarding the quoted price, but acknowledged the installer’s friendliness and speed.

Review Summary:
Positive Sentiments: Professional and timely service, helpful and considerate staff, reasonable pricing, and excellent customer service.
Negative Sentiments: Issues with pricing clarity and communication.

Additional Ratings:
BirdEye: 4.7 stars based on 16 reviews, consistent with the positive feedback trend.
Total Lead Smart Rating: 8.4

Conclusion:
NelBran Glass, LLC stands out as a reliable choice for glass repair services in Birmingham, AL, recognized for their professionalism and quick service. While most customers report high satisfaction, potential clients should consider the pricing transparency concerns highlighted in some reviews before proceeding.