Alexander City Glass Co in Alexander City, Alabama 35010

Alexander City Glass Co

173 Wheeler St, Alexander City, AL 35010

4.1 (33 reviews)

Overview:
Alexander City Glass Co is located in Alexander City, AL, specializing in glass repair services. The company has a mix of reviews, showcasing their work in window and door replacements.

Services Provided:
– Glass window installation
– Door replacements
– Glass repair

Hours of Operation:
Monday to Friday: 8 AM to 5 PM
Closed on: Saturdays and Sundays

Contact Information:
Phone: (256) 234-2765

Customer Reviews and Sentiment:
Alexander City Glass Co has a rating of 4.1 stars based on 33 reviews.

Positive feedback highlights the company’s promptness, professionalism, and quality of work:
“These guys are top notch… Friendly, quick, knowledgeable.” – Vicki Kelley
“Good group of guys, work was amazing and very professional!” – israel morgan
“Best glass shop ever.” – Chloe Davis

However, complaints include issues with communication and the quality of installation:
“Did not clean their mess up… These people are a joke. DO NOT USE THEM!!!” – Duwayne Nazworth
“I’ve been calling for 6 weeks… nobody has ever called or come out.” – Benjamin Saffold

Review Summary:
Positive Sentiments: Quick service, professional staff, quality installations.
Negative Sentiments: Poor communication, issues with cleanup, delays in service.

Additional Ratings:
Google Reviews: 4.1 stars based on 33 reviews.
Total Lead Smart Rating: 6.5

Conclusion:
Alexander City Glass Co offers a range of glass repair services and has received favorable feedback for their professional conduct and timely service. However, potential customers should be aware of the reported issues regarding communication and installation quality before making a decision.

Member Since August 2024

Listing Id 231287

Contact Info

173 Wheeler St, Alexander City, AL 35010
(256) 234-2765
Lead Smart Rating :
6.5/10.0

Get A Quote Claim

Listing location

173 Wheeler St, Alexander City, AL 35010

Get Direction

Reviews

Vicki Kelley

4 months ago

These guys are top notch. Ordered my window, came in promptly and Sawyer and his guys came out the day the window came in and installed it. Friendly, quick, knowledgeable. I would definitely recommend this company and use them again. They did a great job. Professional for sure. Thanks guys!!

Duwayne Nazworth

8 months ago

My in-laws had these non professional people do a door replacement. Did not clean their mess up,put silicone around the window edges,like some kid would. They put non stainless steel screws in the outside trim of the door that it is exposed to moisture. These people are a joke. DO NOT USE THEM!!!

rob a

9 months ago

The 🐐 of glass …

Aiden Bowden

9 months ago

The glass they put in is pretty dope

Chloe Davis

10 months ago

Best glass shop ever

Olivia Leavins

10 months ago

so nice and helpful

Cain Morgan

10 months ago

Best glass company out there

Samantha Boston

a year ago

Apparently you must be in a “special” club or of a certain status to be serviced professionally. Let me start by saying; We are a fellow locally owned Alex City Business that purchased a Large glass window pane replacement during the stormy, winter season earlier this year. First, it took FIVE weeks to get the glass pane in, bc there was always some reason why it hadn’t arrived. 🚩 It was finally installed in Late February 7 weeks after placing the order 🚩 ; & it was installed improperly as it was not sealed at the frame or baseline area (see pics); called and informed them with no response. 🚩Another storm came & of course it cracked / split completely up the middle of the glass. 🚩🚩🚩& We’ve been calling for 6weeks for someone to come out to check out their work & situation so we can get it fixed, but when you call they will take your number claiming they will call you back but never do! This business is located in a small city, with not many options, you would think a business understands that all customers are important. Again we are a small business simply trying to do business and provide our customers a safe location to dine. Update: The window was fixed on May 31st.

israel morgan

a year ago

Good group of guys work was amazing and very professional!

Benjamin Saffold

a year ago

I have been to their office and called several times in the last few months to get somebody to come out to replace a broken window and nobody has ever called or come out. The answer is always the same “our guys are busy”, I’d understand for 1 or 2 weeks but MONTHS?