Specialty Door Service

Jesse Hughey

a year ago

Extremely unreliable. The technicians are fine if you have time to micro manage their office- they are categorically incapable of meeting deadlines and office staff do not forward messages or return calls. I’ve been dealing with Specialty Door for almost 6 months for what should have been under 8 hours of work and I’m still waiting on a refund for the parts of the job they didn’t do.

Mike smith

a year ago

I’m not very happy with their service. Technician came out to fix my cables which he did but said I needed new switches. Upon further observation I found out the switches were altered and he said that they were bad. Wrong! I looked at them myself and found out the they were in the wrong position. Dishonesty in business is what I dislike. And I will never call them back. It took over a month to get ahold of the manager and she sounded like she condones the technicians behavior. Wasn’t the first time they tried to upsell me. Beware of them.

Taylor Shores

2 years ago

Had them do repairs on the back of our box trucks for tightening springs when they’re loose and getting their advice. They’ve been very accommodating, always professional and helpful with information. Referred them to several colleagues and it is who I would trust with my small business trucks.

Josh Funston

2 years ago

Specialty Door Service sent their tech Brandon out. He definitely went above and beyond to get us going again. We had a stuck door for a busy detail department. He was able to get it work again really quickly and in a tight space. We highly recommend this company. Running a business with five garage doors, we have needed them several times. Each visit has been pleasant, and drama free. With good value. Thanks Brandon!

Jason J

2 years ago

Needed a strut and bottom door seal for my garage door. Kimberly, Bob and the rest of the team were amazing at answering my questions and wanted to make sure they gave me the correct answers without wasting my time. They also didn’t try to upsell me on anything and actually gave me lots of tips and answered all my questions to help me save money. Will be happy to use them again!

John Hawkinson

2 years ago

Great Service, when outhers said no.

Muzammal JAVED

3 years ago

I just got my scissor gates from them,I will highly recommend Speciality Door .We as humans all can do mistakes or it can happens.But at any stage if I was not agree or didn’t understand, they went out of their way to accommodate me.Bob,Joey,Judy, Aaron and especially Kimberly all were top notch in customer service. Again I thanks Speciality Door Service for their services. One Stop Smoke

scott thomas

3 years ago

I was doing some maintenance around the garage when I noticed my garage door springs were not stretched evenly so I took a picture and drove to Specialty door. They looked at the photo and advised replacement. They walked me thru the measurements I would need and when I came back with the info they sold me the correct springs for the job at a very reasonable price. Thanks again Bob!

Ryan Rogel

3 years ago

I contacted them regarding having 3x10ft custom doors built. They dragged me through a long back and forth, asking me for all sorts of information, pictures, etc., and in the end they sent me an email saying they didn’t want to do the job anymore. There was no disagreement or argument; everything was cordial until they just bailed on the job. I asked them for more info regarding why they couldn’t do the job, and they just kept responding with vague emails, saying things to the effect of “Sorry, good luck finding someone to do the job” UPDATE: The response from the company below is far longer than the all of the cumulative responses I’ve ever gotten from this company. Funny it takes an honest review to get a good explanation of why they dragged me around and then turned me down with little to no explanation. I just wish their response below was as honest as my review. Unfortunately most of that response is false and a clear attempt to save face.

Tony A

4 years ago

don’t believe the 5 star reviews very dishonest with our dealing with them