Best Lacey Doors & Gates Repair

John Musumeci

a month ago

We called this place out to fix a small problem with our garage door. They have time immediately to come out and give us a “free quote” and had the time to do the work if we needed it quickly. The gentleman was at our house within a half hour after I showed him the issue with a cable being detached from our garage door. He quoted me a price of $450 to fix it. I asked him how long did he think that would take and he said probably around 20 to 40 minutes unless he had to replace parts then it would be longer and of course a lot more expensive, his words. At that point I thank him for his time and told him I would get back to him. He absolutely refused to leave the house until I allowed him to call his manager to try to lower the price. In response to my second or third request for him to leave. He pulled the phone out and called his manager, which results in a price drop to $200. I was trying to be polite so once again asked for his card and asked him to leave which he still refused to do. When My godmother realized this young man was refusing to leave, she was so worried she actually released our dog , which started growling, and it actually wotked in getting him out of the house. I can see clearly that this company is brand new with two different profiles. One for Lacey and one for Olympia. Having different addresses. Both of them have less than 10 five star reviews from fake accounts all having less than one review. This is a warning to anyone calling this place. Please be aware I do not believe a gentleman was dangerous but we came very close to calling the police.

Kari Robertson

a month ago

jaime, from best lacey doors & gates repair, is a top-notch garage door installer. his integrity and skills stand out. much appreciation for his help in addressing my garage door issues with a fresh door opener. everything has worked out flawlessly. i would absolutely have jaime service my garage door again and would strongly suggest him to other customers in lacey!

K Morgan

2 months ago

collaborating with them for our garage door service needs was an outstanding experience! their speed and efficiency were truly impressive! if we ever need further assistance, we’d definitely get back in touch with this garage door repair team again! wyatt, ashton, and justin are always on hand to help us in lacey!

Weston Cortez

2 months ago

Great service! I reached out and Jaime responded, saying he would come by after his current job. He arrived in Lacey, broke down his capabilities and limitations, and we formulated a plan together. I did my part and we scheduled an appointment. Jaime then carried out the repairs on my garage door and shared some maintenance advice. Job well done! Thanks, Best Lacey Doors & Gates Repair!

Shannon14 C

4 months ago

Wyatt is a total pro when it comes to garage door installation. I’ve needed his skills for my garage doors twice, and on both occasions, he quickly pinpointed the issue and rectified it. Saying he’s more than fair doesn’t quite capture it – honestly. A huge thank you to Wyatt, from us here at the Lacey Family Garage Door Services!

Matthew Barr

a year ago

Lawrence’s the man for the job, professional professionalism to take care of the issue. I am glad with his excellent work. Many thanks Lawrence.

Cameron Baxter

a year ago

I was delighted with your service. repairman Gavon Compton arrived promptly, was courteous and efficient. He thoroughly explained what needed to be done and completed the job and Will recommend your company to others. Thank you for your assistance. Gladys Darda, Knox,

Branzoi Leonardo

a year ago

Good service