Overview:
Best Lacey Doors & Gates Repair is a garage door supplier located in Lacey, WA. The company specializes in garage door installation and repair services, serving both residential and commercial customers in the area.
Services Provided:
– Garage door installation
– Garage door repair
– Opener installation and repairs
– Maintenance services
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (360) 776-6300
Website: https://garagedoorslacey.com/
Customer Reviews and Sentiment:
Best Lacey Doors & Gates Repair has received mixed reviews across various platforms:
Google Reviews: 4.3 stars based on 8 reviews.
Positive feedback highlights the professionalism, skills, and helpfulness of the staff. Customers appreciated the quick response and resolution of issues, with several praising specific technicians like Jaime and Wyatt for their excellent service.
Examples of positive reviews include:
“Jaime, from Best Lacey Doors & Gates Repair, is a top-notch garage door installer.” – Kari Robertson
“Collaborating with them for our garage door service needs was an outstanding experience!” – K Morgan
“Great service!…Job well done!” – Weston Cortez
However, there are also serious concerns regarding customer interactions, particularly with a review describing an aggressive sales tactic and a feeling of being held hostage for a service quote, leading to a 1-star rating.
Example of negative review:
“There was a young man refusing to leave the house…This is a warning to anyone calling this place.” – John Musumeci
Review Summary:
Positive Sentiments: Professionalism, quick response, skilled technicians, helpful service, and high-quality installations.
Negative Sentiments: Aggressive sales tactics and uncomfortable service encounters.
Additional Ratings:
BirdEye: 4.3 stars based on 8 reviews, reflecting a mixed sentiment with commendable service but concerns about sales pressure.
Better Business Bureau (BBB): The business has no current rating, which raises some trust issues.
Total Lead Smart Rating: 5.5
Conclusion:
Best Lacey Doors & Gates Repair has demonstrated a strong capability in garage door installation and repair services in Lacey, WA, particularly praised for their skilled technicians. However, potential customers should be cautious of the mixed reviews, especially concerning aggressive sales tactics and one negative customer experience that may overshadow the positive feedback.
Member Since August 2024
Listing Id 240940