Overhead Door Pros in Crowley-TX, Texas 76036

Overhead Door Pros

616 W Cleburne Rd STE# 420, Crowley, TX 76036

4.7 (252 reviews)

Overview:
Overhead Door Pros is a garage door supplier located in Crowley, Texas. This company specializes in garage door installation, repair, and maintenance services, catering to both residential and commercial clients.

Services Provided:
– Garage door installation
– Garage door repair
– Maintenance services
– Emergency services
– Warranty services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (817) 689-9906
Website: http://www.garagedoorsareus.com/

Customer Reviews and Sentiment:
Overhead Door Pros has received a varied response across multiple platforms.

Google Reviews: 4.7 stars based on 252 reviews.

The positive feedback lauds the company’s responsiveness, professionalism, and quality of service. Customers appreciated timely arrivals, thorough work, and fair pricing.

Examples of positive reviews include:
“Laverne came to our home and gave us an estimate for replacing an eight foot overhead door… Very friendly and trustworthy man.” – Harley Taylor
“I will use him if needed in the future.” – Harley Taylor
“Great service. Thank you.” – Kelly Westbrook
“My experience of this company has been excellent — Rob was very responsive and prompt with the service visit.” – Linda W

However, there are negative sentiments related to poor service quality and communication issues.

Examples of negative reviews include:
“They knew my opener was broke and they clicked it anyways…” – Kalyn Calhoun
“Tech arrived over an hour after time window.” – Danny Elam

Review Summary:
Positive Sentiments: Responsive service, prompt arrivals, professional and friendly staff, fair pricing, and quality workmanship.
Negative Sentiments: Issues with service execution, miscommunication, delays, and poor customer support.

Additional Ratings:
BirdEye: 4.7 stars based on 252 reviews, consistent with customer satisfaction, though with occasional complaints noted.
Total Lead Smart Rating: 7.2

Conclusion:
Overhead Door Pros has established itself as a reliable choice for garage door services in Crowley, TX, noted for their professionalism and effective service. However, potential customers should consider the mixed reviews and previously noted issues before making a decision.

Member Since August 2024

Listing Id 235638

Contact Info

616 W Cleburne Rd STE# 420, Crowley, TX 76036
(817) 689-9906
Lead Smart Rating :
7.2/10.0

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Listing location

616 W Cleburne Rd STE# 420, Crowley, TX 76036

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Reviews

Kalyn Calhoun

5 months ago

My warranty company used them as the dispatch service to fix my opener and I’m left with a severely broken garage door (brand new from 12/23) and opener. They knew my opener was broke and they clicked it anyways, left my door open and caused a large dent, then sent an email saying everything worked properly (lie). They were at my property for 4 minutes. I then went to shut my garage door, since they said it was working fine and everything fell down and crumbled. I tried contacting multiple times for support and Rob blocked my number from texting after gaslighting me by saying I left the manual slide lock out which was not the case. I had to pay another company to help get the door shut ($450) and was quoted $1950 for a new door and $300 for opener. This is all on Overhead Door Pros based in Crowley, TX behalf. This company needs to fess up and correct their mistakes. They delete reviews and have left a new home owner in a pool of messes. Small claims court here we come.

Danny Elam

9 months ago

Tech arrived over an hour after time window. Focused on unrelated non issue with warranty the company. Quoted 350 for repair. I contacted a reputable company to do the repair for 75.

harley taylor

a year ago

Laverne came to our home and gave us an estimate for replacing an eight foot overhead door. He ordered the door and when it came in he installed it quickly and expertly all by himself! Very friendly and trustworthy man. I will use him if needed in the future.

Carlos Figueroa

a year ago

Very profesional services

Kelly Westbrook

a year ago

Great service. Thank you.

Stephanie P

a year ago

Got all my repairs done very quick! And affordable!

Vicki Roberts

a year ago

Through our home warranty company, Overhead Door Pros worked on our garage door a couple of years ago. We were very happy with their work, so we requested them on a new concern through our same home warranty company. Rob did the work. He called us to let us know when he would be arriving, and he arrived when he said he would arrive. He was pleasant and helpful. We are extremely pleased (again) with this company.

Linda W

a year ago

My experience of this company has been excellent — Rob was very responsive and prompt with the service visit. Very professional and polite and explained what was done. They are not out to sell you more than is necessary, that is why I highly recommend this company for being fair and honest.

Valentin Lopez

a year ago

I’ve used them twice. When my garage door was stuck, they came out the same day. Recommended!

Ryan Pearlman

a year ago

Great customer service