Overhead Door Company of Columbia in Columbia-SC, South Carolina 29223

Overhead Door Company of Columbia

313 Rabon Rd, Columbia, SC 29223

4.9 (479 reviews)

Overview:
Overhead Door Company of Columbia, located in Columbia, SC, is a highly-rated garage door supplier and service provider. The company is known for its exceptional service in both residential and commercial garage door installations and repairs.

Services Provided:
– Garage door installation
– Garage door repair
– Commercial roll-up door service
– Customer service support

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (803) 567-2237
Website: https://overheaddoorcolumbia.com/

Customer Reviews and Sentiment:
Overhead Door Company of Columbia has garnered positive reviews across various platforms:
Google Reviews: 4.9 stars based on 479 reviews.

Positive feedback emphasizes the quality service, promptness, and professionalism of technicians. Customers particularly commend the technician Douglas L. for his exemplary service.

Examples of positive reviews include:
“Quality service, dependable and reliable.” – Janice Tingen
“Outstanding level of service and response time!” – Ernest Haynes
“He very quickly assessed the problems… Highly recommend!” – Roger Ramsey

A notable complaint mentions a lack of follow-up after the estimate for commercial services, which led to customer dissatisfaction.

Review Summary:
Positive Sentiments: High levels of customer satisfaction, prompt service, professionalism, and effective problem-solving.
Negative Sentiments: Issues with communication regarding commercial services and follow-ups.

Additional Ratings:
BirdEye: 4.9 stars based on 479 reviews, reflecting consistently high customer satisfaction.
Better Business Bureau (BBB): Not mentioned.
Total Lead Smart Rating: 9.2

Conclusion:
Overhead Door Company of Columbia stands out as a reliable choice for garage door needs, noted for their outstanding service and knowledgeable technicians. Although some communication issues have been reported regarding commercial services, the overwhelmingly positive reviews suggest a strong reputation in the community.

Member Since August 2024

Listing Id 235207

Contact Info

313 Rabon Rd, Columbia, SC 29223
(803) 567-2237
Lead Smart Rating :
9.2/10.0

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Listing location

313 Rabon Rd, Columbia, SC 29223

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Reviews

Janice Tingen

3 weeks ago

Overhead Door is the best! Quality service, dependable and reliable. Douglas L. was our technician today and he did an excellent job installing new panels in our commercial roll up door. He called before coming out, just as promised, and completed the job in a timely manner. We appreciate Overhead Door for all of our garage door needs!

Ernest Haynes

3 weeks ago

Outstanding level of service and response time by Overhead Door repairing my Liftmaster entrance gate! Douglas L. was a terrific Technician!

Roger Ramsey

4 weeks ago

Douglas L. was the tech who repaired my residential overhead garage door. He very quickly assessed the problems with my door, then went to work. Had my door working as it should in no more than 40 minutes. He was very customer service oriented and really knew what he was doing. I highly recommend Douglas for overhear door repairs.

James Riggs

a month ago

Our roll-up door was broken and we needed it repaired quickly. Their customer service responded quickly and Douglas L. came out the next morning. He assessed the problem in no time and had us up and running. I highly recommend Overhead Door!

Michelle Starmack

a month ago

Once again great service from Bilt Rite and John M. On time and professional service. Always call Bilt Rite for all my garage door needs!! A+++

Otis Ratcliffe

a month ago

He was a very professional and courteous young man. He knows his line of work , very detailed with the work. He was very prompt and cleaned up after he finished with the door. Very pleased with the work and would recommend thus company to anyone who needs a new garage door.

Noel Hires

a month ago

Douglas came out to work on our loading dock door he was respectful and had good customer service. He cleaned up after the work was done. Excellent service!!

Debbie Gardner

a month ago

Our business had someone come out to give an estimate. They said they only did residential but would pass it off to someone that handles commercial. That was months ago. Still haven’t heard from anyone….

Pete Dent

a month ago

Have a difficult building to work with but they did a great job. Highly suggest using them.

Maria Archie

a month ago

I want to say off behalf of Spirax Sarco (1101 Carolina Pines Blythewood SC) Douglas L, Thank You and your team for your great work, prompt & professionalism during our time and need. Thank you !