Overhead Door Company of Greater Pittsburgh in Pittsburgh, Pennsylvania 15223

Overhead Door Company of Greater Pittsburgh

400 Poplar St, Pittsburgh, PA 15223

4.3 (23 reviews)

Overview:
Overhead Door Company of Greater Pittsburgh is a garage door supplier located in Pittsburgh, PA. They specialize in providing installation, repair, and maintenance services for various garage door systems.

Services Provided:
– Garage door installation
– Garage door repair
– Maintenance services
– Customer-focused support

Hours of Operation:
Monday to Friday: 8 AM to 5 PM
Closed on Saturday and Sunday.

Contact Information:
Phone: (412) 781-4000
Website: https://www.overheaddoorpittsburgh.com/

Customer Reviews and Sentiment:
Overhead Door Company of Greater Pittsburgh has received a mixed bag of reviews across different platforms:

Google Reviews: 4.3 stars based on 23 reviews.

Positive feedback emphasizes the company’s excellent communication, professionalism, and customer service.

Examples of positive reviews include:
“Chris and the team were great to work with. Excellent communication and delivered above a beyond.” – Kathy Slomer
“Superior service by people who know what they’re doing. Super professional.” – Tom Shanahan
“This company did a fantastic job fixing my garage at a reasonable price.” – Ryan Citron

However, there are negative sentiments expressed as well, such as:
“Sweet talking and back stabbing. This is what these guys do. Please stay away from these guys.” – Mohan Katragadda
“I called three weeks ago to arrange for a repair estimate…don’t let them waste your time.” – Mr Brown

Review Summary:
Positive Sentiments: Excellent communication, professionalism, customer-focused, quality workmanship.
Negative Sentiments: Issues with diagnosis accuracy, high estimates, poor responsiveness in some cases.

Additional Ratings:
BirdEye: 4.3 stars based on 23 reviews, indicating a balance of satisfied customers but some critical feedback.
Better Business Bureau (BBB): The business has a profile but is not accredited and has no current rating.
Total Lead Smart Rating: 6.8/10

Conclusion:
Overhead Door Company of Greater Pittsburgh is a decent option for garage door services, appreciated for their professionalism and customer communication. However, potential clients should be cautious of inconsistent experiences and some negative reviews that indicate issues with service reliability and cost estimates.

Member Since August 2024

Listing Id 246497

Contact Info

400 Poplar St, Pittsburgh, PA 15223
(412) 781-4000
Lead Smart Rating :
6.8/10.0

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400 Poplar St, Pittsburgh, PA 15223

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Reviews

Kathy Slomer

8 months ago

Chris and the team were great to work with. Excellent communication and delivered above a beyond. Thank you again

Tom Shanahan

9 months ago

Superior service by people who know what they’re doing. Super professional.

Mohan Katragadda

a year ago

Sweet talking and back stabbing. This is what these guys do. These guys are fraud. They charged me 170 just for diagnosing the issue and gave me an estimate of 1800 for replacing the springs and a door panel. In the end it was found to be a false diagnosis and the springs were just fine. All it required is a little bit of grease. These guys talk sweet but will rob you for sure. Please stay away from these guys.

Ryan Citron

a year ago

This company did a fantastic job fixing my garage at a reasonable price. I was running about 20 minutes late and the technician waited for me patiently and did not cause a fuss! Additionally, they are very responsive and customer-focused. If you need a new garage or repairs, call Overhead Door!

Ron Nestor

3 years ago

Great company to work brother a Law work for them

Linda Day

3 years ago

Overhead Door Company performed a door opener repair on one of the garages at our cooperative apartment building. A problem arose, and the company, through its president, resolved that problem in an ethical and honorable manner. They are to be commended for their customer service.

Brandon Cane

3 years ago

great quality!

Lisa Barkhymer

4 years ago

Went in for a replacement spring for our garage opener system. They wete very accommodating from the front desk to the back room. Didnt try to sell us a whole new upgrade. We still have a wooden door.

splitsole432

4 years ago

These guys service all the doors & dock equipment at our commercial properties. I’ve also had a dozen or so new installs done by them over the last couple years. Quality work and accommodating.

Mr Brown

4 years ago

They were good twenty years ago. They should go back to what they were doing then. I called three weeks ago to arrange for a repair estimate on two of their older doors. Said they would get back to me. After a week of waiting, I call to see if anyone will ever see us. Four days later, two guys finally come out. One is in the bathroom the whole time the other takes some measurements and info. They leave and say someone will email a quote for parts and labor. I wait for another week and call them to say I am still waiting for a quote so we can get on with the repairs. After they finally sent a quote for $1300 more than the median cost of the cost of the parts and labor, I figure they got my 300+ for the estimate, but never a penny more. Don’t let them waste your time.