Overhead Inc. Corporate Headquarters in Toledo, Ohio 43612

Overhead Inc. Corporate Headquarters

340 New Towne Square Dr, Toledo, OH 43612

4.2 (10 reviews)

Overview:
Overhead Inc. is a garage door supplier located in Toledo, OH. They provide a range of services related to garage doors and fireplaces, ensuring customer satisfaction through professional service and maintenance.

Services Provided:
– Garage door installation and repair
– Fireplace cleaning and maintenance
– General garage door servicing

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (419) 476-7811
Website: https://overheadinc.com/?utm_source=googlelocal&utm_medium=organic

Customer Reviews and Sentiment:
Overhead Inc. has received positive feedback with a rating of 4.2 stars based on 10 reviews.

Positive sentiments highlight the professionalism, courteousness, and responsiveness of the technicians. Customers appreciate thorough explanations and the quality of service provided.

Examples of positive reviews include:
“Very polite & knowledgeable. Fixed my door even went the extra…” – Beverly McCarthy
“The technician was courteous and professional…” – Jessica Dusa
“I am very impressed with his professionalism and work ethic.” – Beth Chef

Negative feedback mentions delays and poor service experiences.
“The wait forever to get bad service…” – Tom
“Horrible wait, and service…” – Jay 1992

Review Summary:
Positive Sentiments: Professional and courteous service, thorough explanations, and prompt repairs.
Negative Sentiments: Long wait times and issues with service quality.

Additional Ratings:
BirdEye: 4.2 stars based on 10 reviews, reflecting the overall positive sentiment with some concerns regarding service timing.
Total Lead Smart Rating: 7.5

Conclusion:
Overhead Inc. appears to be a reliable choice for garage door and fireplace services in Toledo, OH. The company is praised for its professionalism and quality service, although potential customers should be mindful of some negative reviews regarding delays and service issues before making a decision.

Member Since August 2024

Listing Id 251012

Contact Info

340 New Towne Square Dr, Toledo, OH 43612
(419) 476-7811
Lead Smart Rating :
7.5/10.0

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340 New Towne Square Dr, Toledo, OH 43612

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Reviews

Connie Fox

a month ago

Dave Harmon is a super nice guy. I had heard some negative things about our brand of fireplace and was concerned it wasn’t safe. He assured me that my particular model was okay. He came out and cleaned it and explained how to properly use everything. I asked him a million questions, and he never made me feel stupid. He even gave me some extra spray he had in his car to clean the logs in the future. I only took off one star because I thought it was a little pricey.

Beverly McCarthy

2 months ago

My double door garage door was broken.Talon Stuart came to my rescue. Very polite & knowledgeable. Fixed my door even went the extra an wd40 all the wheels. Thank you 😊 …

laurie mills

3 months ago

Trenton came for a service call for our gas burning fireplace and was excellent. Explained everything and mad sure everything was perfect!!

Jessica Dusa

4 months ago

Our service technician was courteous and professional. He explained everything he was doing and answered any questions we had. I would recommend them for your fireplace needs!

Beth Chef

2 years ago

Had service today to replace a broken spring. The technician,(Ian) called before arriving and came when he said he would be there. He explained what needed to be done and approximately how long it would take to complete. I am very impressed with his professionalism and work ethic. I will definitely be using Overhead and recommending Overhead to my friends and family.

Carl King

3 years ago

Matt Willaw was out installer and he did an outstanding job. He was professional, knowledgable and friendly.

Charlie Bartlett

4 years ago

Our garage door would not close when I tried to shut it before going to work… one of the wires had broke and it was stuck open. I called Overhead and they were able to send a service tech out later that same day. He fixed the issue, then inspected tuned up both my doors. I think their service was great and the service fee was also very fair!

Sara Bowen

4 years ago

Amazing service! We renovated a 1950 home and used Overhead Inc for fireplace, garage door and window replacement. Every team that I interacted with was fantastic. They went above and beyond to ensure my installations met my standards. I would use them again and again.

Tom

5 years ago

If you want to wait forever to get bad service your in the right place

Jay 1992

6 years ago

Horrible wait , and service