Door Express in Tallmadge, Ohio 44278

Door Express

901 Walter Ct, Tallmadge, OH 44278

4.8 (28 reviews)

Overview:
Door Express is a family-owned garage door supplier located in Tallmadge, OH. They specialize in the installation and repair of garage doors, providing high-quality customer service and reasonable pricing to their local clientele.

Services Provided:
– Garage door installation
– Garage door repair
– Garage door opener installation
– Customer service with a focus on expeditious response

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (330) 671-6558
Website: http://www.doorexpress.biz/

Customer Reviews and Sentiment:
Door Express has a high overall rating of 4.8 stars based on 28 reviews across various platforms.

Positive feedback highlights the company’s excellent customer service, professionalism, and quality workmanship. Customers have noted their quick response times, fair pricing, and reliable installation and repair services.

Examples of positive reviews include:
“Awesome job. Very nice people. Definitely recommend!” – John Keen
“Jay is truly the best. Very reasonably priced.” – Chanel Carter
“Very good work, very professional and would highly recommend this business to anyone.” – Todd Clifford

The complaint mentioned issues with customer communication, where a request for an estimate was not answered, leading to customer dissatisfaction.

Review Summary:
Positive Sentiments: Exceptional customer service, professional behavior, high-quality installations and repairs, and reasonable pricing.
Negative Sentiments: Lack of communication for estimate requests, affecting the overall rating.

Additional Ratings:
BirdEye: 4.8 stars based on 28 reviews, reflecting strong customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been no substantial complaints noted.
Total Lead Smart Rating: 8.5/10

Conclusion:
Door Express seems to be a reliable and highly recommended choice for garage door services in Tallmadge, OH. With strong customer satisfaction reflected in their reviews, potential clients can expect professionalism and high-quality service, although they should be aware of occasional communication issues.

Member Since August 2024

Listing Id 250688

Contact Info

901 Walter Ct, Tallmadge, OH 44278
(330) 671-6558
Lead Smart Rating :
8.5/10.0

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Listing location

901 Walter Ct, Tallmadge, OH 44278

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Reviews

John Keen

10 months ago

They did an awesome job. Very nice people. Definitely recommend!

Dennis Seia

10 months ago

From our initial conversation, very pleased with Jay’s expeditious customer service as well as a fair price. Him & his wife Tracy did an excellent job installing the new garage door! Highly recommend Door Express!

Dann M Nivens

11 months ago

Awesome service. Answered the call on Saturday and offered to come out on Sunday. Arrived on Monday as scheduled and repaired the door, as well as servicing the entire door and framing without even asking. We have used Jay for over 20 years, and he is trustworthy, dependable, and beyond reasonable. And being family owned, there is no big conglomerate controlling prices. Very pleased.

S M

a year ago

Always great work for reasonable cost 👍 …

Todd Cliffiord

2 years ago

Great to have a local company dedicated to their work. Called day after major snowstorm and they showed up within 30 min. Gave me quote for new opener,ordered unit and out following day to install. Was on time and completed job in time estimated. Very good work, very professional and would highly recommend this business to anyone. Thanks for the great job!!

Chanel Carter

3 years ago

Jay is truly the best. Very reasonably price. He installed a new garage door opener system for us that is extremely quiet! He is very professional, cleaned up after himself and took the time to show us how to operate our new system. We will definitely be calling him again when we are ready to replace the garage door. Highly recommend!

Jason Pinette

3 years ago

Came out the very next day (on time) and replaced my broken cables in less than 1/2 hr. Very friendly and professional. Will recommend. Thank You!

Kenisha Dillard

4 years ago

I called Jay last night Wednesday that get a quote on new doors. He came over to within an hour beat a competitors quote by $800. This Wednesday he should up replaced doors. Jay and his son were quick professional and prices were the best in the area. I would recommend him in a heartbeat.

haley Nicole

4 years ago

They are awesome price is very good we love our garage door and door opener. We have refered him to many people!

J C

4 years ago

Left an email asking for an estimate on a repair and was never answered! Bye bye 5 star rating!